SirsiDynix has restored access to all BLUEcloud services.

If you encounter any issues accessing a BLUEcloud module, please submit a help ticket.

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

 

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Friday, May 27, 2022 9:10 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] SirsiDynix BLUEcloud Services down - WorkFlows/Aspen up and running

 

BLUEcloud services including BLUEcloud Analytics and core BLUEcloud applications (Acq, Cat, Circ, Mobile App) are down. Please follow the Known Issues post: SirsiDynix BLUEcloud Outage on 5/27/2022.

 

WorkFlows and Aspen are up and running for staff and patrons. WorkFlows credit card processing through BLUEcloud services is also down, but credit card payments through Aspen can be accepted.

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings