[SWANcom] RESOLVED - Delays in overnight processing reports 8/8/23

SWAN Member Library Staff: Our report schedule has caught up. You may continue to schedule reports as needed. Thanks! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s… From: Ian Nosek Sent: Tuesday, August 8, 2023 7:10 AM To: swancom(a)list.swanlibraries.net Subject: Delays in overnight processing reports SWAN Member Library Staff: One of our overnight processing reports ran longer than normal. This has delayed our normal overnight and our remaining processing and our reports are behind schedule. That processing includes: * Updating patron blocking for Fine Free libraries * Expiring holds * Resetting of Onshelf Items wizard We have confirmed that the long-running report has concluded and the report schedule is moving again. While our report schedule is catching up, please refrain from scheduling any non-critical reports until we send notice that reports have caught up. If you encounter any error messages during this time, please open a ticket by emailing help@swanlibraries.net<mailto:help@swanlibraries.net>. For more information, please see the Known Issue<https://support.swanlibraries.net/issue/94357> on our support site. Thank you for your patience. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…