17 Nov
2022
17 Nov
'22
8:02 a.m.
SWAN Member Library Staff:
Last night's overnight maintenance reports all completed without errors.
We do not anticipate any further record errors at this time.
If you encounter an item record that is not searchable or generates an error or any kind,
please open a ticket with all of the pertinent information so we can continue to
investigate.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Wednesday, November 16, 2022 5:17 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Possible indexing issues due to abnormal report processing
SWAN Member Library Staff:
Please be aware, last night's ADUText report, which handles our daily record
maintenance and processing, terminated abnormally. You may encounter record issues
throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as
soon as possible. If you come across errors with specific records, please email a list to
help@swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to
SirsiDynix for further investigation and temporary correction.
The known issue<https://support.swanlibraries.net/issue/92679> on our support site
has been reopened and will be updated as new information becomes available.
Thank you for your patience.
Ian Nosek
Information Technology & Systems Support Manager
ian@swanlibraries.net<mailto:ian@swanlibraries.net> * 630-326-5886
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>