SWAN Member Library Staff:

Last night’s overnight maintenance reports all completed without errors.

We do not anticipate any further record errors at this time.

If you encounter an item record that is not searchable or generates an error or any kind, please open a ticket with all of the pertinent information so we can continue to investigate.

Thanks!

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, November 16, 2022 5:17 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Possible indexing issues due to abnormal report processing

SWAN Member Library Staff:

Please be aware, last night’s ADUText report, which handles our daily record maintenance and processing, terminated abnormally.  You may encounter record issues throughout the day until the next successful run of the ADUText report.
We’ve reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help@swanlibraries.net and we’ll forward them to SirsiDynix for further investigation and temporary correction.

The known issue on our support site has been reopened and will be updated as new information becomes available.

Thank you for your patience.

Ian Nosek

Information Technology & Systems Support Manager

ian@swanlibraries.net • 630-326-5886

My pronouns: he/him/his

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net