[SWANcom] Intermittent Network Outages Impacting SWAN Network (2/14)

SWAN Member Library Staff: The intermittent network outage that was impacting the RAILS data center yesterday has begun to once again cause some general slowness while using WorkFlows along with some occasional timeout/logouts. We are currently investigating the root cause of these network anomalies. The following services are potentially impacted by this issue: - Symphony Server * All WorkFlows access (cataloging, circulation, etc) * SIP2 3rd Party Vendor Integration (databases, electronic media) * SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release) - Enterprise * My Account Features (slow to access) * Commerce (slow to access) * Item Availability (slow to access) - Bookmyne - MobileCirc We'll send additional SWANcoms when more information is available. Thank you for your patience. Ian Nosek System Administrator ian@swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>