10 Apr
2019
10 Apr
'19
9:02 a.m.
The system restart has successfully restored all label templates and all services are now
back online. Please login now to resume using WorkFlows online.
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: Steven Schlewitt
Sent: Wednesday, April 10, 2019 8:55 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net;
swancirc(a)list.swanlibraries.net
Subject: *Important - System Restarting Now* 4/10 WorkFlows Label Templates Unavailable
SWAN Member Libraries -
We've decided to restart the system now prior to our high volume logins to prevent
this from being an extended issue. Following the restart, we expect the label templates
will be restored.
Offline should not be necessary - the system should be back online within a few minutes.
We'll send an updated SWANcom as soon as the system is back online.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: SWANcom
<swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>>
On Behalf Of Rudy Host
Sent: Wednesday, April 10, 2019 8:40 AM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] 4/10 WorkFlows Label Templates Unavailable
SWAN Member Library Staff -
Label templates are currently unavailable in WorkFlows. We have been in contact with
SirsiDynix to resolve the issue, but it requires a complete halt of the system to restore
them. We expect that the templates will be available for use again tomorrow. You can
follow this issue on our support site at https://support.swanlibraries.net/node/66646.
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/