The system restart has successfully restored all label templates and all services are now back online. Please login now to resume using WorkFlows online. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Wednesday, April 10, 2019 8:55 AM To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net; swancirc@list.swanlibraries.net Subject: *Important - System Restarting Now* 4/10 WorkFlows Label Templates Unavailable SWAN Member Libraries - We've decided to restart the system now prior to our high volume logins to prevent this from being an extended issue. Following the restart, we expect the label templates will be restored. Offline should not be necessary - the system should be back online within a few minutes. We'll send an updated SWANcom as soon as the system is back online. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of Rudy Host Sent: Wednesday, April 10, 2019 8:40 AM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] 4/10 WorkFlows Label Templates Unavailable SWAN Member Library Staff - Label templates are currently unavailable in WorkFlows. We have been in contact with SirsiDynix to resolve the issue, but it requires a complete halt of the system to restore them. We expect that the templates will be available for use again tomorrow. You can follow this issue on our support site at https://support.swanlibraries.net/node/66646. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/