[SWANcom] 4/27/2018 Migration Weekend Update

SWAN Libraries- As we head into migration weekend, we want to provide a succinct recap of offline: * Most importantly: * Offline for current SWAN libraries is Monday, April 30 * Offline for New 19 libraries is Saturday, April 28 through Tuesday, May 1 * During this time, Symphony will be down, and you will operate in Offline Circ mode * Use our Patron Lookup Tool<https://support.swanlibraries.net/content/patron-lookup> to search patrons during this time * Some Enterprise functions will be unavailable during this time (see below) * BLUEcloud Analytics harvests will be suspended until May 2, so be aware that your statistics for this weekend will be incorrect until the harvests catch up * We will send the "all-clear" via SWANcom The list of services available/unavailable in Enterprise are as follows Available: * Search catalog * Search eRC - eBooks from Overdrive, Baker & Tayler, etc. * Use services that rely on authentication (e.g. PC reservations, event authentication) Unavailable: * Place holds * Update personal information * Make bill payments * Renew items * My Account will not reflect offline checkouts Any questions should be directed to the SWAN Help Desk (help@swanlibraries.net<mailto:help@swanlibraries.net>).