[SWANcom] Network/VPN Outage 10/7

SWAN Member Library Staff - We're currently investigating notices of a widespread network/VPN outage across our libraries. This appears to be part of a larger outage, either with the Microsoft Azure platform which hosts our server environment or with a major internet service provider. As of 12pm, the outage appears to have subsided, lasting only a few minutes. Most libraries have been able to reconnect. If your library is still down, please let us know by emailing help@swanlibraries.net<mailto:help@swanlibraries.net>. We'll post any updates or continued outages to the Known Issue<https://support.swanlibraries.net/node/81461> on our support site. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>