28 Jul
2021
28 Jul
'21
7:16 a.m.
Essential overnight maintenance reports have completed and we've reenabled the
library VPN connections, so the Symphony/WorkFlows server is now accessible.
Please refer to our updated news
post<https://support.swanlibraries.net/news/2021-06/86416> for important next steps.
Should any significant issues arise relating to the upgrade we'll post them to our
known issues<https://support.swanlibraries.net/help/known-issues>es>.
Thank you for your patience throughout the upgrade process.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: Steven Schlewitt
Sent: Wednesday, July 28, 2021 5:53 AM
To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net>
Subject: *Update* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at
1:00AM
We've completed the server upgrade, but regularly scheduled overnight maintenance
reports are still running, so the server will remain offline for at least two more hours
until they complete. For the latest updates and info, please check the news
post<https://support.swanlibraries.net/news/2021-06/86416>16>.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: Steven Schlewitt
Sent: Tuesday, July 27, 2021 4:15 PM
To: 'swancom(a)list.swanlibraries.net'
<swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: *Reminder* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at
1:00AM
SWAN Member Libraries & Information Technology Staff:
Just a quick reminder that the Symphony 3.7.1 upgrade and associated
downtime<https://support.swanlibraries.net/news/2021-06/86416> are scheduled to
begin tomorrow morning (July 28th) at 1:00AM. Watch for our "all clear" SWANcom
tomorrow morning and updates to the news post.
For a rundown of new features and how to install the latest WorkFlows
client<https://support.swanlibraries.net/documentation/64760>60>, be sure to watch the
recorded webinar<https://support.swanlibraries.net/tutorial/87026>26>.
If you have any questions or concerns about the upgrade, please submit a ticket by
emailing help@swanlibraries.net<mailto:help@swanlibraries.net>.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: Steven Schlewitt
Sent: Thursday, June 17, 2021 4:56 PM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM
SWAN Member Libraries & Information Technology Staff:
Please see our latest news post regarding the Symphony 3.7.1 upgrade and associated
downtime<https://support.swanlibraries.net/news/2021-06/86416>16>, scheduled for
Wednesday, July 28th at 1:00AM. Note that we'll also be holding a GoToMeeting on July
14th<https://librarylearning.org/event/2021-07-14/swan-member-update-sym…
to detail some new features included in the upgrade and review the WorkFlows client update
process.
If you have any questions or concerns about the upgrade, please submit a ticket by
emailing help@swanlibraries.net<mailto:help@swanlibraries.net>.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>