Essential overnight maintenance reports have completed and we’ve reenabled the library VPN connections, so the Symphony/WorkFlows server is now accessible.
Please refer to our updated
news post for important next steps. Should any significant issues arise relating to the upgrade we’ll post them to our
known issues.
Thank you for your patience throughout the upgrade process.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Wednesday, July 28, 2021 5:53 AM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>
Subject: *Update* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM
We’ve completed the server upgrade, but regularly scheduled overnight maintenance reports are still running, so the server will remain offline for at least two more hours until they complete. For the latest updates and info, please check
the news post.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Tuesday, July 27, 2021 4:15 PM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>
Subject: *Reminder* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM
SWAN Member Libraries & Information Technology Staff:
Just a quick reminder that the
Symphony 3.7.1 upgrade and associated downtime are scheduled to begin tomorrow morning (July 28th) at 1:00AM. Watch for our “all clear” SWANcom tomorrow morning and updates to the news post.
For a rundown of new features and how to install the
latest WorkFlows client, be sure to watch the
recorded webinar.
If you have any questions or concerns about the upgrade, please submit a ticket by emailing
help@swanlibraries.net.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Thursday, June 17, 2021 4:56 PM
To: swancom@list.swanlibraries.net
Subject: Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM
SWAN Member Libraries & Information Technology Staff:
Please see our latest news post regarding the
Symphony 3.7.1 upgrade and associated downtime, scheduled for Wednesday, July 28th at 1:00AM. Note that we’ll also be holding a
GoToMeeting on July 14th to detail some new features included in the upgrade and review the WorkFlows client update process.
If you have any questions or concerns about the upgrade, please submit a ticket by emailing
help@swanlibraries.net.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net