[SWANcom] Update on Overdues and Bills

SWAN Member Library Staff: Overdue notice reports that will run on Tuesday, February 7th are configured to enact a minor "clean-up" effort to bill a small number of patrons that have had materials over 42 days past due but have not yet been billed. Only users that should have already been billed automatically for assumed-lost-items will be impacted. Please be aware that some of your users may see a bill notice after the report is run tomorrow. Following the clean-up, we will continue to carefully monitor our billing reports to ensure the process remains uninterrupted. Thank you, Samantha Dietel Consultant, Member Services samantha@swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>