SWAN Member Library Staff:

Overdue notice reports that will run on Tuesday, February 7th are configured to enact a minor “clean-up” effort to bill a small number of patrons that have had materials over 42 days past due but have not yet been billed.  Only users that should have already been billed automatically for assumed-lost-items will be impacted.  Please be aware that some of your users may see a bill notice after the report is run tomorrow.

Following the clean-up, we will continue to carefully monitor our billing reports to ensure the process remains uninterrupted.

Thank you,

Samantha Dietel
Consultant, Member Services
samantha@swanlibraries.net • (630) 326-8647

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net