16 Jan
2020
16 Jan
'20
7:20 a.m.
Essential overnight maintenance reports have completed and we've reenabled the
library VPN connections, so the Symphony/WorkFlows server is now accessible.
Please refer to our updated news
post<https://support.swanlibraries.net/news/2019-12/67030> for important next steps.
Should any significant issues arise relating to the upgrade we'll post them to our
known issues<https://support.swanlibraries.net/help/known-issues>es>.
Thank you for your patience throughout the upgrade process.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Steven
Schlewitt
Sent: Thursday, January 16, 2020 6:25 AM
To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net>
Subject: [SWANcom] *Update* Symphony 3.6.2 Upgrade & Scheduled Downtime Starting
TONIGHT at 11PM
SWAN Member Libraries & Information Technology Staff:
The Symphony server has been upgraded successfully, but we're remaining offline until
some essential overnight maintenance reports have completed. That said, we are not yet
clear for logins. We'll send another update as soon as those reports have finished.
For the latest on the upgrade process, please check our updated news
post<https://support.swanlibraries.net/news/2019-12/67030>30>.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: Steven Schlewitt
Sent: Wednesday, January 15, 2020 2:06 PM
To: 'swancom(a)list.swanlibraries.net'
<swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: *Reminder* Symphony 3.6.2 Upgrade & Scheduled Downtime Starting TONIGHT at
11PM
SWAN Member Libraries & Information Technology Staff:
Just a quick reminder that the Symphony 3.6.2 upgrade and associated
downtime<https://support.swanlibraries.net/news/2019-12/67030> are scheduled to
begin tonight (Wednesday, January 15th) at 11pm. Watch for our "all clear"
SWANcom tomorrow morning and updates to the news post.
For a rundown of new features and how to install the latest WorkFlows client, be sure to
watch the recorded webinar<https://support.swanlibraries.net/tutorial/67057>57>.
If you have any questions or concerns about the upgrade, please submit a ticket by
emailing help@swanlibraries.net<mailto:help@swanlibraries.net>.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/