Essential overnight maintenance reports have completed and we've reenabled the library VPN connections, so the Symphony/WorkFlows server is now accessible. Please refer to our updated news post<https://support.swanlibraries.net/news/2019-12/67030> for important next steps. Should any significant issues arise relating to the upgrade we'll post them to our known issues<https://support.swanlibraries.net/help/known-issues>. Thank you for your patience throughout the upgrade process. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces@list.swanlibraries.net> On Behalf Of Steven Schlewitt Sent: Thursday, January 16, 2020 6:25 AM To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net> Subject: [SWANcom] *Update* Symphony 3.6.2 Upgrade & Scheduled Downtime Starting TONIGHT at 11PM SWAN Member Libraries & Information Technology Staff: The Symphony server has been upgraded successfully, but we're remaining offline until some essential overnight maintenance reports have completed. That said, we are not yet clear for logins. We'll send another update as soon as those reports have finished. For the latest on the upgrade process, please check our updated news post<https://support.swanlibraries.net/news/2019-12/67030>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Wednesday, January 15, 2020 2:06 PM To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>> Subject: *Reminder* Symphony 3.6.2 Upgrade & Scheduled Downtime Starting TONIGHT at 11PM SWAN Member Libraries & Information Technology Staff: Just a quick reminder that the Symphony 3.6.2 upgrade and associated downtime<https://support.swanlibraries.net/news/2019-12/67030> are scheduled to begin tonight (Wednesday, January 15th) at 11pm. Watch for our "all clear" SWANcom tomorrow morning and updates to the news post. For a rundown of new features and how to install the latest WorkFlows client, be sure to watch the recorded webinar<https://support.swanlibraries.net/tutorial/67057>. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help@swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/