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Webex for Mentor Managers being offered by SirsiDynix

by Kate Boyle

+++ Please Share with the SirsiDynix Training Mentor Managers at your library +++ I am pleased to announce that Rebecca Muller of SirsiDynix will be offering a free Webex training seminar on the SirsiDynix Mentor training system. Training will be held on Wednesday, Dec. 17th at 9 AM. Topics for the meeting include: Basic Usage Overview Manager Specific Details Registering Others Tracking Progress (reporting) SWAN has updated our YouTube on Reporting you might want to review it. https://www.youtube.com/watch?v=UUE5BrzBEPg The following information will allow you to connect to the online meeting using WebEx on Wednesday, Dec. 17th at 9 AM. Class will begin at 9 AM, I would suggest you connect about five minutes early. To attend you need a computer, Internet access, a phone (for the audio). If you are planning on attending, please email me at kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> , so I can track the number of attendees. If you have problems connecting to the Webex, contact either myself at 630-734-5162 or Rebecca Malinowski at 630-734-5157. Information you need to know to connect on Wednesday, Dec. 17th Meeting Number: 633 306 072 Meeting Password: remember ------------------------------------------------------- To join this meeting (Now from mobile devices!) ------------------------------------------------------- 1. Go to https://sirsidynix.webex.com/sirsidynix/j.php?MTID=m8a8a06dde006722079c2082… 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: remember 4. Click "Join". 5. Follow the instructions that appear on your screen. ------------------------------------------------------- Teleconference information ------------------------------------------------------- Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call: Call-in toll-free number: 1-866-668-0721 (US) Call-in number: 1800 152 918 (Australia) Show global numbers: https://www.tcconline.com/offSite/OffSiteController.jpf?cc=8565014380 Conference Code: 856 501 4380 http://www.webex.com We've got to start meeting like this(TM) IMPORTANT NOTICE: This WebEx service includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this session, you automatically consent to such recordings. If you do not consent to the recording, discuss your concerns with the meeting host prior to the start of the recording or do not join the session. Please note that any such recordings may be subject to discovery in the event of litigation. If you have any questions please give us a call. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141209 91 print titles 39 audio titles 130 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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SWAN 12/4 Quarterly Presentation Posted & BLUEcloud Commerce Update

by Aaron Skog

SWAN Libraries, The SWAN 12/4 Quarterly meeting presentation slides are posted for you. Included in this presentation is the Pick Up Anywhere choices made by SWAN libraries, plus lots of information on the migration underway. Direct link to the PowerPoint: https://support.swanlibraries.net/sites/default/files/meeting/2014-12-04/SW… If that link doesn't work, look for the 12/4 Quarterly meeting: https://support.swanlibraries.net/gov/meetings The Quarterly meeting was streamed and recorded directly in our YouTube account. If you want to catch up on the meeting and discussion about BLUEcloud Commerce and how it fits into the migration plans, make sure to watch using our embedded video on this webpage. https://support.swanlibraries.net/news/2014-12-09/swan-december-quarterly-l… Next Steps for BLUEcloud Commerce: * The SWAN Board will review the recommendation presented at the Quarterly meeting and make a final determination at its 12/19 meeting * SWAN staff will coordinate an easy-to-adopt means for all the libraries filling out the ProPay paperwork once the Board has voted on the recommendation * I am creating a document for all SWAN libraries which will show the transaction counts and transaction average by each library for the fiscal year 2014 (July 2013 - June 2014), which will assist us with determining what ProPay costs might be per library We will update you on the decision and share everything you need to know on this Members Only (login and password required) webpage dedicated to SWAN e-commerce options for libraries. https://support.swanlibraries.net/content/e-commerce Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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eRead Illinois: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eRead Illinois 20141207 1473 print titles Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Hodgkins PLD closing at 6pm on 12/12

by Renee Clanton

The Hodgkins PLD will be closing at 6pm on Friday December 12, 2014. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Schiller Park PL closed 12/18 for Staff Development

by Renee Clanton

The Schiller Park Public Library will be closed Thursday, December 18th for a Staff Development Day. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Blue Island PL closing early on 12/12

by Renee Clanton

The Blue Island PL will be closing at 3pm on Friday, December 12th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Cicero PL closed 12/10 for staff In Service

by Renee Clanton

The Cicero PL will be closed Wednesday December 10th for a staff In Service Day. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 4 months

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Matteson public Library

by Renee Navarre

The Matteson Public library will be closed on Friday,December 5 for a staff in service day. We will reopen on Dec 6

10 years, 5 months

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River Forest PL closed for In Service on 12/12

by Renee Clanton

The River Forest PL will be closed for a staff In-Service on Friday 12/12. The library will re-open on Saturday 12/13. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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River Forest closed 12/12 for In Service

by Renee Clanton

The River Forest PL will be closed for a staff In Service on Friday December 12th. The library will reopen with regular Saturday business hours on December 13th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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La Grange Park Library Closing

by Kate Zdenek

The La Grange Park Library will be closed on Friday, December 5, 2014 for a staff in service day. -- Kate Zdenek Adult Services Director La Grange Park Public Library 555 N. La Grange Rd La Grange Park, IL 60526 708 - 352-0100

10 years, 5 months

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Northlake closed for In Service 12/5

by Renee Clanton

The Northlake PLD will be closed for a staff In Service day on Friday December 5th. The library will re-open on Saturday December 6th with normal hours. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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SWAN Migration Memo #4: Migration Classes Now Ready for Registration

by Aaron Skog

SWAN Member Libraries: Very exciting announcement! REGISTRATION OPEN IN LIBRARY LEARNIING (L2) FOR SIRSIDYNIX TRAINING SWAN will be providing 104 training sessions for SWAN library staff beginning in January and continuing into April. Please review the attached memo for details on class dates, locations, and how to register online. MENTOR UPDATE It has been a month since we introduced SirsiDynix Mentor to our libraries. Over the last month, 900 library staff have begun their Mentor training. Page 2 of the memo notes issues with the SirsiDynix Mentor system and how to get answers to problems you encounter. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Flossmoor Public Library Closing

by Debbie Majka

The Flossmoor Public Library will be closed Friday December 5,2014 for a staff in service day.

10 years, 5 months

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SWAN Quarterly Live Video Stream (Today at 9:30)

by Steven Schlewitt

SWAN Member Libraries: Just a quick reminder - if you're unable to attend today's Quarterly event in Burr Ridge, you can stream it live at 9:30 from the SWAN support site, linked below... https://support.swanlibraries.net/news/2014-12-03/swan-december-quarterly-l… We also expect to have the recorded video available and posted online sometime shortly after. Should you encounter any issues with the feed, please contact us at the 630.734.5153 or email livestream(a)swanlibraries.net<mailto:livestream@swanlibraries.net>. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Thomas Ford closed 12/12 for In Service day

by Renee Clanton

The Thomas Ford Memorial Library will be closed for a staff In Service day on Friday, December 12th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Melrose Park Closing 12/14-1/4

by Renee Clanton

Please route to appropriate personnel. The Melrose Park PL will be closed for the installation of new flooring beginning on December 14, 2014. The library expects to re-open at 8 a.m. on Monday January 5, 2015. If presented with an expired Melrose Park library card, please extend the expiration date to January 10, 2015. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Planned SWAN Network Outage on Dec 2 at 10:15pm **Completed Successfully**

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: The ICN upgrade and network outage have concluded successfully. We experienced a total downtime of less than 20 seconds. Please be sure to check your 3rd party hardware and services in the morning to ensure that this brief outage did not cause a loss of connectivity to the ILS. Should you experience any issues at all, please contact us at 630.734.5153 or submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 26, 2014 11:48 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Planned SWAN Network Outage on Dec 2 at 10:15pm Importance: High SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

10 years, 5 months

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eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141126 19 print titles 12 audio titles 31 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Planned SWAN Network Outage on Dec 2 at 10:15pm

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20141126 52 print titles 4 audio titles 56 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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Holiday Closing

by Kate Boyle

Everyone ----- The SWAN staff wishes everyone in LibraryLand a Happy Thanksgiving<https://support.swanlibraries.net/system/files/Public/Thanksgiving1.jpg>. (Obviously, we didn't have access to any black construction paper, and had to settle for tan). Just a reminder that our office will be closed on Thursday (Turkey Day) and Friday( Turkey Day Downtime). While we have no phone coverage on the holiday, we will have the usual phone coverage at our SWAN support number 630-734-5153 on Friday and during the weekend. Have a great holiday ! Gobble, Gobble Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 12/4 Now Online

by Brande Redfield

SWAN Member Library Directors and Administrators: The December SWAN Quarterly agenda is now posted: https://support.swanlibraries.net/sites/default/files/meeting/2014-12-04/ag… Meeting packet (43 pages): https://support.swanlibraries.net/sites/default/files/meeting/2014-12-04/pa… This meeting WILL be streamed live as well, at http://live.railslibraries.info/ . We will be providing an update on migration, FY16 budget, and a 2014 Ambassador Program recap. We hope to see you on Thursday the 4th. Have a wonderful holiday, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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2015 SWAN Membership Meeting Calendar Now Available

by Brande Redfield

Hello SWAN members, The 2015 SWAN Board Meeting Calendar (including Quarterly and Committee of the Whole meetings) is now approved by the Board and available for you: https://support.swanlibraries.net/system/files/Public/SWAN_Membership_Meeti… Please note, we will not be holding an April meeting due to the crunch time of Go-Live. Currently, all of these meetings are scheduled to be held at Burr Ridge. Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

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