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River Forest Public Library Closed Friday, 9/6

by Ian Nosek

RFS will be closed this Friday, September 6th in preparation for lobby renovation. They will reopen on Saturday, September 7th at 9AM. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 8 months

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Additional Recorded Training Available

by webmaster＠swanlibraries.net

5 years, 8 months

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SWAN Director's and Administrator's Quarterly Meeting Agenda & Packet for 9/5 Posted

by Aaron Skog

SWAN Member Libraries, The September Quarterly agenda and packet for the meeting on Thursday, September 5th at 10:00 a.m. is now available for you: https://support.swanlibraries.net/sites/default/files/meeting/19_09_05/6530… We will live-stream the audio and desktop presentation of this meeting via GoToMeetings; if you would like to join remotely, please refer to the agenda in the meeting packet. This meeting is at the Oak Brook Public Library and begins at 10 a.m. Packet and Meeting highlights: * Overview of the New SirsiDynix BLUEcloud Circulation, Cataloging, and Acquisitions * Review of upcoming changes to the holds configuration in Symphony, aka Demand Management * Feedback on the 2019 SWAN Expo membership event * SWAN Board recommendation on changing SWAN accounting service and updating the current budget * Discussion and feedback on the BLUEcloud Mobile app * Written updates on strategic plan initiatives and projects for member libraries So print out the packet for backyard summer reading and enjoy your holiday! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Mobile App: Getting Started Video

by webmaster＠swanlibraries.net

5 years, 8 months

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Known Issue: Lynda.com authentication

by Ian Nosek

SWAN Member Libraries: Lynda.com (LinkedInLearning) has informed us that they will no longer support OpenAthens for patron authentication. SWAN support is working closely with LinkedIn staff to maintain our current patron privacy standards. Please follow the known issue<https://support.swanlibraries.net/node/66823> on our support site for updates. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 8 months

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La Grange Public Library Closed Today

by Vickie Totton

The La Grange Public Library will be closed the rest of today due to a power outage. Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Additional Training Recordings Available on Support Site

by Dawne Tortorella

The following recorded training sessions are available from the SWAN Support Site. Visit https://support.swanlibraries.net/tutorial/66820 to access these sessions and class materials. * Acquisitions Overview (8/21/19) * Using WorkFlows and Enterprise Search to Assist Patrons (8/20/19) * Searching in WorkFlows (7/25/19) * Serial Control (7/16/19) * Creating Pre-Cats (7/11/19) And visit L2 https://www.librarylearning.info/tags/?SWAN2019 for a full list of SWAN training and meetings. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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The Theosophical Society closed Tuesday September 3rd

by Dave Pacin

The Theosophical Society in America (Henry S. Olcott Memorial Library) will be closed on Tuesday, September 3rd. Dave Pacin Systems Administrator, Information Technology & Systems Support dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * 630-326-8360 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Improvements to Enterprise Search Relevancy

by webmaster＠swanlibraries.net

5 years, 8 months

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BLUEcloud Mobile Administration Logins Availabile

by webmaster＠swanlibraries.net

5 years, 8 months

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SWAN Expo 2019 Event Feedback

by Aaron Skog

Hi SWAN Libraries- We have a feedback survey for everyone that attended Friday's SWAN Expo. There is also a question at the end of the survey for those of you unable to attend, we would like to hear why you could not make it. Feedback Survey Link https://fs8.formsite.com/SWANServices/swanx19/index.html Just in case you need to refer to the meeting page with speakers and sessions, you can find it on the support site below. https://support.swanlibraries.net/swanx Thanks again everyone! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Weeklies 2020

by Claudia Nickson

Swan libraries, The Weeklies 2020<https://support.swanlibraries.net/documentation/64639> list has been posted to the support site. Please note that three titles were removed from it: Redbook (ceased publication), MacLean's and Commonweal. The serials controls can be transferred to the new records once 2019 issues are no longer expected. See Transferring a Control Record<https://support.swanlibraries.net/documentation/66563>. If you have any questions, please do not hesitate to contact Bibliographic Services. Claudia Nickson Consultant, Bibliographic Services claudia(a)swanlibraries.net<mailto:claudia@swanlibraries.net> * 630-326-7303 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Thomas Ford closed Friday August 23

by Dave Pacin

The Thomas Ford Memorial Library will be closed on Friday, August 23rd for an in-service. Dave Pacin Systems Administrator, Information Technology & Systems Support dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * 630-326-8360 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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BLUEcloud Analytics is Up

by Dawne Tortorella

BLUEcloud Analytics problems have been resolved. You can now log into BLUEcloud Analytics. See the known issue on the SWAN Support Site - https://support.swanlibraries.net/node/66802 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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B&T Axis 360

by Robin Hofstetter

SirsiDynix and B&T have resolved the download issues for B&T Axis 360 titles. They are now available to download through Enterprise and the mobile app again. The known issue on the support site is closed. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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SWAN Support During Friday, Aug 16th

by Aaron Skog

Hi SWAN Libraries, Just a quick reminder that our support tomorrow will be limited for the day. You can read more about our planned coverage in this SWAN news post. https://support.swanlibraries.net/news/2019-08/66804 I hope to see many of you at the SWAN Expo tomorrow! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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BLUEcloud Analytics - Errors with Reports

by Dawne Tortorella

SirsiDynix has reported problems with BLUEcloud Analytics. We will be updating this know issue - https://support.swanlibraries.net/node/66802 on the SWAN support site as we get updates. We will notify the membership when this problem is resolved. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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SWAN Member Focus Groups: Your Opportunity for Input

by Aaron Skog

SWAN Member Library Staff, I wanted to make sure everyone is aware of the focus groups we have arranged for library staff to provide input on SWAN's software platform-WorkFlows, Enterprise, Analytics, etc. - and the areas of using this software where you might be frustrated (or satisfied). We have a task force of your peers assembled to help us and the focus group is the best way you can help this Clarity Task Force and have your voice heard. These focus groups are limited to 10 attendees each. We ask that you register in advance for these 90 minute meetings. The first two are next week. Meeting Dates, Times, & Locations August 21 10am-11:30am Batavia Public Library (open spots) August 23 2pm-3:30pm Tinley Park Public Library (open spots) September 10 10am-11:30am SWAN Headquarters in Westmont (open spots) September 13 2pm-3:30pm Oak Park Public Library (open spots) Read more on how to register for a spot here: https://support.swanlibraries.net/news/2019-07/66772 Regards, Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Upcoming Cataloging Advisory Group Meeting - August 22nd

by Scott Brandwein

The next SWAN Cataloging Advisory Group meeting will be taking place Thursday, August 22nd from 10:00-12:00 at the Oak Lawn Public Library in Meeting Room B. Please note the change in venue for this meeting. An agenda will be available on our support site next week prior to the event. Topics will include a final draft of Blu-Ray/DVD Combo Pack practices, discussion of standard numbers and bibliographic match points, and a presentation on Oak Lawn Public Library's automated processing tools. Registration is available on L2: https://www.librarylearning.info/events/?eventID=27822 Feel free to submit topics for discussion to scott(a)swanlibraries.net<mailto:scott@swanlibraries.net>. We hope to see you there! Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Bensenville Community Public Library Closed Friday, August 23rd

by Michael Szarmach

The Bensenville Community Public Library will be closed all day on Friday, August 23rd for staff development day. They will resume normal hours on Saturday, August 24th. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Evergreen Park Public Library Closed Friday, August 23

by Michael Szarmach

The Evergreen Park Public Library will be closed all day on Friday, August 23 for the replacement of 2 AC units. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Hillside closed August 16

by Ian Nosek

The Hillside Public Library will be closed on Friday, August 16th for in-service. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 8 months

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Green Hills Public Library District Closing Early August 23

by Michael Szarmach

The Green Hills Public Library District will be closing early on Friday, August 23 at 5pm for staff training. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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Villa Park Collection Availability During Renovation

by Michael Szarmach

Villa Park Public Library will begin limiting the availability of their collection starting on Monday, August 12 while they undergo renovations. The library will remain open, but most of their material will be inaccessible and non-holdable. This practice is expected to continue through early October. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 8 months

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New Process for Long In Transit Items

by Vickie Totton

Please see our Latest News<https://support.swanlibraries.net/news/2019-08/66796> on the SWAN Support Site for information regarding a new process for our items long in transit. If you have any questions regarding this new process please send an email to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

5 years, 8 months

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