To SWAN Member Libraries:
As we migrate to SirsiDynix Symphony, we will be in touch through a series of surveys to collect information about your library.
Each library has already completed a survey about hardware and peripherals in use at your location. We will send future surveys to collect information on your library's online tools, specific training needs, and more. We appreciate the time and effort you already have and will continue to put into completing these questionnaires.
This survey will gather information on your library's existing policies in a number of areas. We will use your responses as we move forward in the profiling process. We will do all that we can to configure Symphony to match the settings you describe below, but cannot guarantee results.
You can access the survey directly<http://fs8.formsite.com/SWANServices/form160/index.html> or by visiting support.swanlibraries.net.<http://support.swanlibraries.net/>
We have included the option to create an account in order to save your work and return to it later. This is optional-creating a login is not required to complete this survey.
This process is moving quickly, and we need responses as soon as possible to stay on schedule. We do understand that this is a quick turnaround. If you have any questions about the information we're asking for, please do not hesitate to contact the SWAN migration team at MigrationHelp(a)swanlibraries.net<mailto:MigrationHelp@swanlibraries.net>.
If we have not received a response from your library by End of Business on August 7th, we will use default settings for your configuration. There will be opportunities to update information like closing dates, and we will be implementing a rigorous testing process to catch other errors. This is not your final opportunity to adjust configuration settings, but the more accurate the information we collect now is, the more we'll be prepared for a smooth go live.
Again, please do not hesitate to reach out if you have questions, and thank you in advance for your timely replies.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
Just a reminder - tomorrow's SWANtech will be hosted online as a Fuze webinar and conference call. Please see the email below for further details.
We hope to see you online tomorrow morning!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Thursday, July 17, 2014 4:20 PM
To: swantech(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net
Subject: SWANtech July 24th, 10am - Webinar / Phone Conference
Importance: High
SWAN Member Libraries and Information Technology Staff:
With the hopes to encourage participation at our SWANtech meeting next week, we've decided to eliminate the travel time! The upcoming SWANtech meeting on Thursday, July 24th will be hosted exclusively as an online Fuze webinar and conference call, instead of on-location at Burr Ridge. Attendees of our SWANtech webinar will still have every opportunity to participate in the discussion, and the web aspect of the conference will serve to provide our presentation slides. The best part is, you can conference-in from anywhere with a computer, internet connection, and headset or phone!
The Meeting URL listed below can be used to view the slideshow presentation as well as participate in the discussion (with necessary headset or speakers and microphone). For those of you without a headset, the audio portion of webinar can be accessed via the conference number below.
--------------
Meeting URL: http://fuze.me/25325551
Toll / Intl #: +1 (201) 479-4595 (standard tolls apply)
Meeting number: 25325551
-------------
The following topics are currently slated for this SWANtech's agenda...
1. SirsiDynix Migration Project Process
2. Migration Hardware Requirements
- SonicWall Upgrade Recommendations
- Desktop requirements
3. ExpressLane Self-Check replacement project
4. Open Forum Discussion
So that we might get an accurate count of those planning to attend, please be sure to register on L2 at the following link...
http://www.librarylearning.info/events/?eventID=16958
We hope you'll join us online at 10am on Thursday, July 24th!
Feel free to contact me at the avenues listed below should you have any questions about the event. If you encounter issues connecting to the webinar on July 24th, please contact our Help Desk at 630.734.5153.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
July 18th, the SWAN Board voted on the whitepaper recommendations. The results of votes on the five recommendations are outlined below. Please note the Board policies approved in some cases differ from the initial recommendation. Please see the attached memo for details. The Migration Bulletin on the SWAN website has the memo details as well.
https://support.swanlibraries.net/news/category/migration-bulletin
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Bibliographic Services Team is pleased to introduce three new web forms.
These web forms allow you to report the following online:
* Bibliographic record merges
* Volume field issues
* Items out of scope
These can be found on the Web Forms tab on the SWAN website. https://support.swanlibraries.net/
Please note that you will need to be logged in to your L2 account in order to access the web forms.
We encourage you to try these web forms and contact me with any feedback.
Thank you.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
Everyone- Just wanted to let everyone know that William Leonard is open 20 hours per week. Please continue to circulate to their patrons. If a William Leonard patron's card has expired, please send them to William Leonard to renew their card.
Have a great weekend.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
With the hopes to encourage participation at our SWANtech meeting next week, we've decided to eliminate the travel time! The upcoming SWANtech meeting on Thursday, July 24th will be hosted exclusively as an online Fuze webinar and conference call, instead of on-location at Burr Ridge. Attendees of our SWANtech webinar will still have every opportunity to participate in the discussion, and the web aspect of the conference will serve to provide our presentation slides. The best part is, you can conference-in from anywhere with a computer, internet connection, and headset or phone!
The Meeting URL listed below can be used to view the slideshow presentation as well as participate in the discussion (with necessary headset or speakers and microphone). For those of you without a headset, the audio portion of webinar can be accessed via the conference number below.
--------------
Meeting URL: http://fuze.me/25325551
Toll / Intl #: +1 (201) 479-4595 (standard tolls apply)
Meeting number: 25325551
-------------
The following topics are currently slated for this SWANtech's agenda...
1. SirsiDynix Migration Project Process
2. Migration Hardware Requirements
- SonicWall Upgrade Recommendations
- Desktop requirements
3. ExpressLane Self-Check replacement project
4. Open Forum Discussion
So that we might get an accurate count of those planning to attend, please be sure to register on L2 at the following link...
http://www.librarylearning.info/events/?eventID=16958
We hope you'll join us online at 10am on Thursday, July 24th!
Feel free to contact me at the avenues listed below should you have any questions about the event. If you encounter issues connecting to the webinar on July 24th, please contact our Help Desk at 630.734.5153.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
+++ Please route to appropriate personnel +++
Everyone-
As you may be aware, William Leonard PLD, has temporarily closed its doors due to lack of funds. We have made their collection not holdable by other SWAN patrons. In addition, William Leonard patrons are blocked from placing holds online.
Unfortunately, we have no additional information for you other than they hope to re-open the library as soon as they receive their funds from the State (around September). Sorry, but I have no directive from William Leonard regarding patron whose cards expire in the interim. If you should have any questions, don't hesitate to call me.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and IT Staff:
There are just a few days remaining to submit your Hardware and Peripherals Survey! Please have your survey submitted by the end of business on Friday, July 18th.
SWAN Hardware and Peripherals Survey
http://fs8.formsite.com/SWANServices/form157/index.html
You can verify your library's completion of the survey at the following link...
https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard…
Feel free to reach out to me should you have any questions or comments about the survey.
Thank you again for your responses!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Tuesday, June 24, 2014 4:22 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: *Action Required*: SWAN Library Hardware and Peripherals Survey
Importance: High
SWAN Member Libraries and IT Staff:
With the contracts for our new ILS signed and the introductions completed, SWAN staff have started full speed ahead into the ILS migration project. Our first order of business is to inventory and catalog various aspects of our libraries to ensure a smooth transition later down the road. That being the case, we need your help!
In the upcoming months, SWAN will be seeking your input to accurately inventory your vendor hardware, services, and policies that integrate with the ILS. Similar to our Network Migration Project, SWAN staff will use this information to ensure our vendors are prepared for the ILS migration and that any specific configuration settings are set long before the go-live date.
Our first inquiry in this matter is in the form of the survey below...
SWAN Hardware and Peripherals Survey
http://fs8.formsite.com/SWANServices/form157/index.html
Please provide responses as accurately as possible. To ensure timely responses, we request that one survey for each library is submitted by the deadline of Friday, July 18th, 2014.
You can check to see if your library has responded at the following link...
https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard…
If you have any questions or comments about the survey, please feel free to reach out to me at the avenues listed below.
Thank you for your feedback!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries-
Ever wish you could take a break from work and go shopping at the mall? Well now you can!!!
The SWAN Idea Mall<https://support.swanlibraries.net/documentation/members-only/1139> is open for business!!!
But we need your help in stocking our stores!!
The Idea Mall is designed to bring SWAN libraries together so they can share and develop new ideas for their libraries. You can find the Idea Mall here<https://support.swanlibraries.net/content/idea-mall-2>, or visit our website support.swanlibraries.net<http://support.swanlibraries.net/> and locate the Idea Mall in the orange menu bar.
We need to increase the inventory in our stores, so browse around our shops here<https://support.swanlibraries.net/content/idea-mall-2> and
get some ideas percolating on what your library would like to contribute!
Send in those ideas, pictures, pamphlets, documents, etc. via our helpdesk here<http://support.swanlibraries.net/otrs/customer.pl>
or email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net>
We are also creating a listing of SWAN library social media pages, please see our Social Media Outlet<https://support.swanlibraries.net/documentation/members-only/1115> and send us your information.
If you have an idea for a new store please let us know, we still have some vacant stores available in the mall.
Thank you for helping us get this off the ground, and happy shopping!!
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and IT Staff:
Just a quick reminder for anyone that has not yet completed the Library Hardware and Peripherals Survey - the deadline of Friday, July 18th is rapidly approaching!
Please make the necessary arrangements to complete your survey as soon as possible so that we can factor the information into our SirsiDynix ILS Migration Project.
SWAN Hardware and Peripherals Survey
http://fs8.formsite.com/SWANServices/form157/index.html
You can verify your library's completion of the survey at the following link...
https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard…
Thanks to everyone that has participated so far!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Tuesday, June 24, 2014 4:22 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: *Action Required*: SWAN Library Hardware and Peripherals Survey
Importance: High
SWAN Member Libraries and IT Staff:
With the contracts for our new ILS signed and the introductions completed, SWAN staff have started full speed ahead into the ILS migration project. Our first order of business is to inventory and catalog various aspects of our libraries to ensure a smooth transition later down the road. That being the case, we need your help!
In the upcoming months, SWAN will be seeking your input to accurately inventory your vendor hardware, services, and policies that integrate with the ILS. Similar to our Network Migration Project, SWAN staff will use this information to ensure our vendors are prepared for the ILS migration and that any specific configuration settings are set long before the go-live date.
Our first inquiry in this matter is in the form of the survey below...
SWAN Hardware and Peripherals Survey
http://fs8.formsite.com/SWANServices/form157/index.html
Please provide responses as accurately as possible. To ensure timely responses, we request that one survey for each library is submitted by the deadline of Friday, July 18th, 2014.
You can check to see if your library has responded at the following link...
https://support.swanlibraries.net/news/2014-06-24/action-required-swan-hard…
If you have any questions or comments about the survey, please feel free to reach out to me at the avenues listed below.
Thank you for your feedback!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors & Administrators:
For those attending tomorrow's Committee of the Whole meeting at Oak Lawn Public Library, please feel free to bring copies of the presentation handout with you. I have posted that presentation to our "Meeting Documents" portion of our website.
Link to PDF handout:
https://support.swanlibraries.net/sites/default/files/meeting/2014-07-08/SW…
The whitepaper with the 5 recommendations for discussion tomorrow is also posted online:
https://support.swanlibraries.net/news/2014-07-03/recommendations-symphony-…
And finally, the meeting agenda and packet for tomorrow, which also contains the whitepaper:
https://support.swanlibraries.net/sites/default/files/meeting/2014-07-08/pa…
The 9:30AM meeting will be held at Oak Lawn Public Library in the lower level of the Library and that, if possible, park in the lot north of Village Hall just west of the Library.
Oak Lawn Public Library
9427 S. Raymond, Oak Lawn, IL 60453
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Everyone-
Please see the attached memo for information on Unique Management Services. SWAN has used Unique for a number of years for debt collection with great success. As we move forward with our migration to SirsiDynix, this debt collection process will be further automated.
If you would like to review your options or start using the service, please contact Edlyn Le Fevour at 630-734-5161.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
Please join us for the SWAN RFID Workshop on Thursday, August 14th in the Main Meeting Room at the Burr Ridge office from 10am-3pm (with an intermission for lunch).
Topics to be covered throughout the day include:
* What is RFID?
o Technologies and Industry Trends
* Existing RFID configurations in SWAN Libraries
o Data models in-place, types of tags and hardware within SWAN
* Vendor Guest Speaker from Envisionware
o How to tag or retag your collection
* Member Library Experiences with RFID implementations
o Member Library Q&A Panel
Space will be limited, so please be sure to register early on L2 at the link below...
http://www.librarylearning.info/events/?eventID=17993
Please let me know if you have questions about the event. We hope to see you there!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors & Administrators:
The SWAN Board has issued a memo regarding ILS recommendations for the design of the new SirsiDynix Symphony ILS that will be discussed at the Committee of the Whole meeting next week, Tuesday July 8 9:30am at Oak Lawn Public Library. The memo is attached to this email.
The Committee of the Whole Meeting agenda and packet is posted online which includes the whitepaper "SWAN Recommendations on Symphony ILS Profiling: Recommendations for July 2014 Adoption" referenced in the Board memo.
https://support.swanlibraries.net/sites/default/files/meeting/2014-07-08/pa…
The whitepaper provides information on five critical software decisions facing the Board.
The SWAN Board is committed to a careful examination of the options presented in the whitepaper. The Committee of the Whole meeting is an opportunity for all voices to be heard. The SWAN Board will take formal action on the whitepaper recommendations following the Committee of the Whole meeting at its scheduled July 18 meeting. Your input will provide important information to be taken into consideration when they vote on the recommendations its July 18 meeting.
Please note, the meeting will be held in the lower level of the Library and that, if possible, park in the lot north of Village Hall just west of the Library.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries:
Please note that we have detected 12 libraries offline in SWAN. This list is available online here:
https://support.swanlibraries.net/news/2014-07-01/libraries-down-due-power-…
We are attempting to reach libraries to determine if they are closed. The list notes the ones confirmed closed.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries:
As a courtesy, Elmwood Park has notified SWAN that library phones are down. The library anticipates being back up and talking by the end of the day. I have posted a banner on the SWAN site on their behalf.
https://support.swanlibraries.net/
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
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Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net