This is a notification from the Help Desk. Ticket closed by Dan Graham. On Feb 04, 2014 @ 12:52 pm, Dan Graham wrote: Ticket closed. ==Ticket History== On Feb 04, 2014 @ 12:52 pm, Dan Graham wrote: Assigned to Dan Graham. ------ On Jan 29, 2014 @ 01:27 pm, aaron.skog(a)railslibraries.info wrote: Attachment: ------ On Jan 29, 2014 @ 01:27 pm, aaron.skog(a)railslibraries.info wrote: SWAN Libraries: The upgrade to Millennium Release 2011 made some unexpected changes to how printing is managed. It took some time to review precisely which printing functions were affected. 1. We recommend Circulation Supervisors, Technical Services, and IT staff review the following documentation. http://support.swanlibraries.net/system/files/Public/Millennium_R2011_Defau… 2. SWAN will bring the VPN network back online at 1:30pm - 1:40pm depending on your library. 3. If you have questions during your reconfiguration of the printers please call the SWAN Member Services at 630-734-5153, or phone our staff at any of their direct phone numbers. 4. Transfer your Offline Circulation starting after 2pm 5. Express Lane should remain out of service. 6. Report Server: attempt use and be aware of it might have some problems printing. if you run into any issues, please contact SWAN immediately. Don't assume we already know! help(a)swanlibraries.info 630-734-5153 Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://spice-PC/portal/view-help-request/14