SWAN Member Libraries & Information Technology Staff: Thank you to everyone that participated in yesterday's event! SWAN has received a lot of great feedback about the offline process and is currently working to process this feedback. We'll send another email with our observations and clarifications as soon as we're able. Also, just a reminder - the Symphony WorkFlows production server will not be accessible again until go-live, as we're currently processing our final data import. Expect more details on this process in an upcoming memo. The test server (10.120.131.40), however, will remain accessible until the three days of offline (April 11th-13th). So please continue any testing and training from the test server using your previously assigned WorkFlows test logins. Thanks again, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, March 31, 2015 4:38 PM To: &#x27;swancom(a)list.swanlibraries.net&#x27;.net'; &#x27;swantech(a)list.swanlibraries.net&#x27; Subject: *REMINDER* Migration Memo #14: WorkFlows Offline & Login Test Day (Tomorrow, April 1st) Importance: High SWAN Member Libraries & Information Technology Staff: This is just a quick reminder of the upcoming WorkFlows Offline & Login Test Day occurring tomorrow. As you perform offline testing at your library, please keep the following points in mind... * Your offline test and login can be performed anytime during library business hours (6am-10pm) on April 1st. * Your library should attempt an offline test on ANY computer that will be circulating materials during the 3 days of offline (April 11th-13th). * Any staff member that will be circulating materials during the 3 days of offline (April 11th-13th) is strongly encouraged to participate in this test and survey. * As each offline test is completed by staff in your library, a new FormSite survey should be submitted at the link below... (https://fs8.formsite.com/SWANServices/form182/index.html). The survey will close at 11:59pm on April 1st. * Multiple surveys can be submitted for each library, but every library must perform the offline test and submit at least ONE survey. SWAN support will be contacting your library for follow-up if no survey is submitted. * Production server logins were distributed to library directors via SWAN Memo #15. Please refer to the following link for additional information on obtaining your logins... https://support.swanlibraries.net/news/2015-03-28/swan-migration-memo-15-wo… * If you are unable to test your login on April 1st, you won't have another chance until go-live. The Symphony production server will be inaccessible from April 2nd until the 13th. (Test server will remain online) * After a successful login to the production server and survey submission, no further action is required. SWAN will not be distributing individual offline error logs for this test. If you have any questions/comments about the Offline Test Day, please submit a ticket to the SWAN support team at migrationhelp@swanlibraries.net<mailto:migrationhelp@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thank you for your participation and continued support! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, March 24, 2015 9:34 AM To: &#x27;swancom(a)list.swanlibraries.net&#x27;.net'; &#x27;swantech(a)list.swanlibraries.net&#x27; Subject: Migration Memo #14: WorkFlows Offline & Login Test Day SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #14, "WorkFlows Offline & Login Test Day", and route to your appropriate library and IT staff. This memo details the process for an upcoming WorkFlows & Login Test Day, which is a mandatory test to ensure your library is prepared for the offline days (April 11th-13th) leading to go-live. The test requires library staff members to perform a short series of circulation tasks in Offline Mode, followed by a login to the Production Server to upload data and verify your login is working correctly. Logins to the Production Server will be distributed in a memo to be released later this week. https://support.swanlibraries.net/news/2015-03-24/swan-migration-memo-14-wo… If you have any questions/comments about the Offline Test Day, please submit a ticket to the SWAN support team at migrationhelp@swanlibraries.net<mailto:migrationhelp@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thank you for your participation! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net