----Please route to appropriate staff----
The July Quarterly Billing is complete and the invoices and checks will be mailed later
this month from the RAILS Accounting Department.
Documentation<https://support.swanlibraries.net/system/files/Members%20O…
has been written to help guide member library staff through the Billing Summary
sheet<https://support.swanlibraries.net/system/files/Members%20Only/BLUE…
as well as the detail statement reports
folder<http://na1-microstrategy.bc.sirsidynix.net/bcanalytics/asp/Main.a…
accessible in BlueCloud Analytics Shared Reports.
You will note that the July Billing does not include any credits or debits for Unpaid Lost
library material. This is due to the August, 2017 Circ
Policy<https://support.swanlibraries.net/system/files/Members%20Only/Cir…
revision Section 4.g:
"Reimbursement for non-returned lost materials will be 365 days after due date and
processed on a quarterly basis."
Which effectively postpones reimbursement for these types of lost items until October,
2018.
If you do not have access to the BCA reports, please open a ticket at
help@swanlibraries.net<mailto:help@swanlibraries.net> and we will send you the Excel
file. In addition, we will have a BCA login created for you and supply you with the
documentation you need to access these files in the future.
Updated
documentation<https://support.swanlibraries.net/system/files/Members%20O…
is now available to advise libraries what to do with these reports.
Please wait until you receive your statement before making payments or requesting a
credit.
Thank you,
Helen Pinder
Analyst, Member Services
helen@swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716
SWAN Library Services
800 Quail Ridge Dr, Westmont, Il 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>