[SWANcom] *Update* WorkFlows Outages on 1/14

SWAN Member Library Staff: We've again disabled SIP2 connectivity as we continue to troubleshoot. If possible, please leave your SIP devices connected to the server (do not power them off), and we may need to review that traffic in our logs. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Monday, January 14, 2019 1:07 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net Subject: *Monitoring* WorkFlows Continued Outage on 1/14, 12pm - Please Sign In Now Importance: High SWAN Member Library Staff: The Symphony server is again stable and we're running additional monitoring processes to further troubleshoot. Please feel free to login to WorkFlows again now. We've also reenabled SIP connectivity. We may see additional spikes this afternoon, so please be prepared to use Offline Mode<https://support.swanlibraries.net/documentation/64828> should you get disconnected abruptly. Thank you for your continued patience as we work through the issue. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Swancirc <swancirc-bounces@list.swanlibraries.net<mailto:swancirc-bounces@list.swanlibraries.net>> On Behalf Of Steven Schlewitt Sent: Monday, January 14, 2019 12:07 PM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc@list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net> Subject: [Swancirc] WorkFlows Continued Outage on 1/14, 12pm - *Please use Offline* Importance: High SWAN Member Library Staff: We're currently seeing another load spike on the server. Please proceed to use WorkFlows in Offline Mode<https://support.swanlibraries.net/documentation/64828> as we continue to troubleshoot. We sincerely apologize for the inconvenience and are working with SirsiDynix engineers to find a resolution. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ _______________________________________________ Swancirc mailing list Swancirc@list.swanlibraries.net<mailto:Swancirc@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swancirc