[SWANcom] *Update* Enterprise Catalog Harvest Issues

We continue to observe failed scheduled harvest tasks and are still working with SirsiDynix to determine the cause of the issue. In the meantime, we've been able to run the harvest manually to update affected records, so this issue is no longer noticeable when navigating records in Enterprise. Records should be current to changes made within the last day. We'll continue to provide updates to the Known Issue<https://support.swanlibraries.net/node/85565> as information becomes available. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: Steven Schlewitt Sent: Thursday, March 25, 2021 8:59 AM To: swancom(a)list.swanlibraries.net Subject: *Update* Enterprise Catalog Harvest Issues 3/24, 3/25 Our nightly harvest failed again Thursday morning. We're working with SirsiDynix Support to investigate the issue and will provide further details when they become available. In the meantime, record changes are now two days behind on Enterprise, but hold placement, item availability, and patron interactions remain unaffected. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: SWANcom <swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of Steven Schlewitt Sent: Wednesday, March 24, 2021 8:51 AM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Enterprise Catalog Harvest Issues 3/24 SWAN Member Library & Cataloging Staff: Our nightly scheduled Enterprise record harvest failed overnight due to SaaS upgrades applied across SirsiDynix environments. The impact of this issue is catalog record adds/edits/deletes performed yesterday will not be reflected in the Enterprise catalog until our next harvest tomorrow morning. The catalog will continue to reference the most recent successful harvest performed Tuesday morning. Also worth noting that item availability and patron interactions with records will not be impacted by this issue. Additionally the Aspen Discovery harvest and normal overnight Symphony record processing are unaffected by this issue. If you have any questions, please email help@swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>