We continue to observe failed scheduled harvest tasks and are still working with SirsiDynix to determine the cause of the issue. In the meantime, we've been able to run the harvest manually to update affected records, so this issue is no
longer noticeable when navigating records in Enterprise. Records should be current to changes made within the last day.
We'll continue to provide updates to the
Known Issue as information becomes available.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Thursday, March 25, 2021 8:59 AM
To: swancom@list.swanlibraries.net
Subject: *Update* Enterprise Catalog Harvest Issues 3/24, 3/25
Our nightly harvest failed again Thursday morning. We're working with SirsiDynix Support to investigate the issue and will provide further details when they become available. In the meantime, record changes are now two days behind on Enterprise,
but hold placement, item availability, and patron interactions remain unaffected.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: SWANcom <swancom-bounces@list.swanlibraries.net>
On Behalf Of Steven Schlewitt
Sent: Wednesday, March 24, 2021 8:51 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Enterprise Catalog Harvest Issues 3/24
SWAN Member Library & Cataloging Staff:
Our nightly scheduled Enterprise record harvest failed overnight due to SaaS upgrades applied across SirsiDynix environments. The impact of this issue is catalog record adds/edits/deletes performed yesterday will not be reflected in the Enterprise catalog
until our next harvest tomorrow morning. The catalog will continue to reference the most recent successful harvest performed Tuesday morning. Also worth noting that item availability and patron interactions with records will not be impacted by this issue.
Additionally the Aspen Discovery harvest and normal overnight Symphony record processing are unaffected by this issue.
If you have any questions, please email
help@swanlibraries.net.
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net