[SWANcom] RESOLVED BLUEcloud Analytics Renewals Statistics Incorrect

The issue with auto renewal statistics has been resolved and the Monthly Renewals by Interface report on the SWAN support site has been updated. If you ran any of your own renewal statistics on BCA you will need to re-run them. You will also need to re-run any statistics that combine checkouts and renewals. Now that the BCA statistics reports have been fully tested we have removed the statistics reports from WorkFlows. This includes any of the Monthly Checkouts by Item Type/Item Cat 2 reports you may have scheduled to run on a monthly basis. Please find attached the documentation for running your statistics reports on BCA. Thank you to the libraries who reported the issue to us. Vickie Totton Consultant, Member Services vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Vickie Totton Sent: Thursday, July 6, 2017 3:30 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Analytics Renewals Statistics Incorrect It was discovered the renewal statistics reports we ran on BLUEcloud Analytics (BCA) do not include auto renewals. We are able to include them on our reports from WorkFlows and have opened a case with SirsiDynix to determine why they are not included in BCA. We were hoping to have a solution by now so we could re-run the reports on BCA but do not yet have an answer. Once we have an answer we will re-run all of the reports. If you are using a report from BCA that combines checkouts with renewals those reports will also be incorrect as they are not counting the auto renewals. Please find attached the June Monthly Renewals by Interface report from WorkFlows. If we do not have a solution by tomorrow we will re-run all of the June renewal statistics in WorkFlows for you. Vickie Totton Consultant, Member Services vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>