11 Oct
2019
11 Oct
'19
9:09 a.m.
Until the long-running overnight processing concludes and SWAN has sent an "all
clear" update, please refrain from all WorkFlows activities except Checkout and
Checkin.
We're continuing to investigate the reason for these long-running overnight
maintenance reports, but suspect the issue is relating to an unusually high number of
records processing through the update. Throughout the morning, you are likely to encounter
errors until these reports have concluded including "Hatwrapper Exception" and
"Records in Use." Additionally, many records may be unsearchable in WorkFlows by
name, as this maintenance impacts our record indexing process.
Should you encounter records with errors, please make note of the records and submit a
ticket to help@swanlibraries.net<mailto:help@swanlibraries.net>. It's likely
these errors will clear once the reports conclude, but we'll double-check to ensure
that's the case later today.
We sincerely apologize for the delays in this processing and appreciate your patience as
the reports conclude.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Dawne
Tortorella
Sent: Friday, October 11, 2019 8:04 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Update: Nightly Processing Delay
Nightly processing has not yet completed. We ask that you wait on any cataloging updates
until you receive the all-clear.
You may process circulation (checkin/checkout) of items. If you encounter errors, please
report these at help@swanlibraries.net<mailto:help@swanlibraries.net>. We will
provide updates as processing continues.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>