Until the long-running overnight processing concludes and SWAN has sent an “all clear” update, please refrain from all WorkFlows activities except Checkout and Checkin.

We’re continuing to investigate the reason for these long-running overnight maintenance reports, but suspect the issue is relating to an unusually high number of records processing through the update. Throughout the morning, you are likely to encounter errors until these reports have concluded including “Hatwrapper Exception” and “Records in Use.” Additionally, many records may be unsearchable in WorkFlows by name, as this maintenance impacts our record indexing process.

Should you encounter records with errors, please make note of the records and submit a ticket to help@swanlibraries.net. It’s likely these errors will clear once the reports conclude, but we’ll double-check to ensure that’s the case later today.

We sincerely apologize for the delays in this processing and appreciate your patience as the reports conclude.

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/

From: SWANcom <swancom-bounces@list.swanlibraries.net> On Behalf Of Dawne Tortorella
Sent: Friday, October 11, 2019 8:04 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Update: Nightly Processing Delay

Nightly processing has not yet completed. We ask that you wait on any cataloging updates until you receive the all-clear.

You may process circulation (checkin/checkout) of items. If you encounter errors, please report these at help@swanlibraries.net. We will provide updates as processing continues.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net