[SWANcom] *Resolved* Enterprise OPAC Instability 2/20

SWAN Member Libraries & Information Technology Staff: SirsiDynix support identified an abnormal memory usage from the Tomcat and JBoss services on our Enterprise server which caused the instability we witnessed earlier. SirsiDynix support has since restarted those two services and the server now seems to be operating as expected. We'll continue to monitor the situation throughout the night and provide additional updates should any come up. Thank you for your patience, Steven Schlewitt Information Technology Manager steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Monday, February 20, 2017 3:36 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] Enterprise OPAC Instability 2/20 Importance: High SWAN Member Libraries & Information Technology Staff: We're currently experiencing some instability with the Enterprise OPAC. We're in contact with SirsiDynix Support now, and expect them to restart an Enterprise system service within the next 15 minutes. During that time, the OPAC will be very briefly unavailable, but it should resolve the instability. We'll send an additional SWANcoms as soon as the restart has occurred. Thank you, Steven Schlewitt Information Technology Manager steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>