[SWANcom] 12 Days of Gifts -- day 12

On the Twelfth Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.jpg@01D37A45.2428C4A0] Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you. The long-awaited ability to remove long overdue items is finally here! We have worked with SirsiDynix on a custom procedure for this feature. Once an item is 1 year overdue the new procedure will: * Disconnect the checkout * Remove the LOST_ASSUM bill * Remove the PROCESSFEE bill * Create a LONGODUE bill * Create a PROCESSFEEX bill * DISCARD your item At this time, we are only running this for local transactions (your patron, your item) on a library by library basis. If you would like to be one of the first libraries we process, please open a ticket by sending an email to help@swanlibraries.net<mailto:help@swanlibraries.net> or logging in to the Help Desk from the SWAN support site, https://support.swanlibraries.net. Vickie Totton Consultant, Member Services vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>