Re: [SWANcom] SWAN Phone Outage

SWAN Member Library Staff: Yesterday's phone system issues have been resolved. If you encounter any further issues placing calls to SWAN, please notify us by emailing help@swanlibraries.net<mailto:help@swanlibraries.net> Thanks for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek@railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, April 29, 2015 2:51 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] SWAN Phone Outage SWAN Member Library Staff: We are currently experiencing issues with inbound calls and calls dropping at our Burr Ridge office. Our provider is aware of the issue and working to resolve it. We'll send an update as soon as more information is available. In the meantime, please submit any inquiries to our ticket system by emailing help@swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net