SWAN Member Library Staff:

Yesterday’s phone system issues have been resolved.

If you encounter any further issues placing calls to SWAN, please notify us by emailing help@swanlibraries.net

Thanks for your patience.

Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek@railslibraries.info
http://support.swanlibraries.net

From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, April 29, 2015 2:51 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] SWAN Phone Outage

SWAN Member Library Staff:

We are currently experiencing issues with inbound calls and calls dropping at our Burr Ridge office. Our provider is aware of the issue and working to resolve it.

We’ll send an update as soon as more information is available. In the meantime, please submit any inquiries to our ticket system by emailing help@swanlibraries.net.

Thank you,

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net