5 Dec
2020
5 Dec
'20
9:58 p.m.
Our scheduled database maintenance has concluded successfully!
All impacted services are back online and available for use. Please login to WorkFlows
normally at your earliest convenience and begin work ONLINE Sunday 12/6. Offline is no
longer needed. Our normal report schedule will also resume Sunday morning.
We will attempt to process offline transactions periodically throughout Sunday, but you
can expect that all offline transactions uploaded will be processed during the Sunday
evening maintenance, meaning transactions processed Saturday will be reflected by Monday
morning.
Thank you for your patience throughout the process. Please let us know if you have any
questions or encounter any issues.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: Steven Schlewitt <steven(a)swanlibraries.net>
Sent: Saturday, December 5, 2020 1:40 AM
To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net>
Subject: *Rebuild Has Started - Please Use Offline* SWAN100 Scheduled Downtime, Dec. 5th
and 6th
Importance: High
Our scheduled database rebuild has begun! The rebuild will extend throughout the day today
(Saturday) and into Sunday. You will need to run WorkFlows in Offline
Mode<https://support.swanlibraries.net/documentation/64828> until the server is
available again.
Please review our SWAN100 database rebuild and
downtime<https://support.swanlibraries.net/news/2020-11/82708> news post for the
latest updates on the rebuild process and for further information on SWAN services
impacted.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: Steven Schlewitt
Sent: Wednesday, December 2, 2020 10:59 AM
To: 'swancom(a)list.swanlibraries.net'
<swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: *Reminder* SWAN100 Scheduled Downtime, Dec. 5th and 6th
Just a quick reminder - our database rebuild will begin this upcoming Saturday, December
5th at 6AM and will continue through the day on Sunday, December 6th. This rebuild will
require the use of Offline and many services will be unavailable throughout the process.
For libraries offering curbside service, we recommend prepping and checking out materials
to patrons prior to the 5th to reduce the need for offline processing.
For additional details on the services impacted and how to use WorkFlows in Offline mode
on the 5th and 6th, please see the SWAN100 database rebuild and
downtime<https://support.swanlibraries.net/news/2020-11/82708> news posting.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: Steven Schlewitt
Sent: Thursday, November 19, 2020 11:14 AM
To: 'swancom(a)list.swanlibraries.net'
<swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Subject: *Important* SWAN100 Scheduled Downtime, Dec. 5th and 6th
SWAN Member Libraries:
Please see our latest news post regarding the upcoming SWAN100 database rebuild and
downtime<https://support.swanlibraries.net/news/2020-11/82708>08>, scheduled for
Saturday, Dec. 5th through Sunday, Dec. 6th.
On the 5th and 6th, your library will need to use WorkFlows in Offline mode to maintain
checkout functions. This database rebuild and downtime is needed to accommodate incoming
records from the SWAN100 project<https://support.swanlibraries.net/swan100> to add
three libraries.
If you have any questions or concerns about the SWAN100 project or associated rebuild,
please submit a ticket by emailing
help@swanlibraries.net<mailto:help@swanlibraries.net>.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>