[SWANcom] *Resolved* SWAN Server Migration Issues on 1/14

Just to further clarify - the Symphony/WorkFlows server is now accessible. Please login to WorkFlows normally. SIP2 connectivity (for AMH, self-check, PC reservation) is currently down, but we'll be opening the connection again shortly. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Monday, January 14, 2019 9:53 AM To: swancom(a)list.swanlibraries.net; swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: *Resolved* SWAN Server Migration Issues on 1/14 *Please Use Offline* SWAN Member Library Staff: We believe to have pinpointed the issue that caused our early morning load spike. We've reopened connections to WorkFlows, but continue to troubleshoot issues with the SIP2 service. Please login to WorkFlows as usual and await further updates regarding the SIP2 service. Thank you for your patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of Rudy Host Sent: Monday, January 14, 2019 8:47 AM To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] SWAN Server Migration Issues *Please Use Offline* SWAN Member Library Staff: We are currently experiencing some high load issues with the Symphony server. Please use offline mode while we investigate the problem. We will send an update when we have more information and when it is safe to log in normally. Thank you for your patience throughout the migration process. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/