As questions have been raised on how to change a masked pin, we have created some
documentation that will help staff assist their patrons.
Please see the attached documentation on how to reset a masked pin in Enterprise as well
as Workflows.
If you have any questions please send in a help ticket to
Help@SWANlibraries.net<mailto:Help@SWANlibraries.net>
Crystal Vela
Consultant, Member Services
crystal@swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>