As questions have been raised on how to change a masked pin, we have created some documentation that will help staff assist their patrons.

Please see the attached documentation on how to reset a masked pin in Enterprise as well as Workflows.

If you have any questions please send in a help ticket to Help@SWANlibraries.net

Crystal Vela
Consultant, Member Services
crystal@swanlibraries.net • (630)326-8059

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net