[SWANcom] SWAN Support Ticketing System Not Accepting Emails

SWAN Member Libraries, Tickets are not currently being created by emails sent to help@swanlibraries.net<mailto:help@swanlibraries.net>. Tickets are being created when you login to the SWAN Help Desk<https://support.swanlibraries.net/help/using-help-desk> however the email reply function is not working. If you need to open a ticket, please login to the SWAN Help Desk<https://support.swanlibraries.net/help/using-help-desk> to create a ticket and check for replies. If you need immediate assistance, you can call us at 844-SWANLIB (844-792-6542). We will update the Known Issue<https://support.swanlibraries.net/issue/94339> on our support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…