[SWANcom] R2011 announcement and release notes (Upgrade Memo #2)

+++ Please route to appropriate staff+++ Everyone - Please review the attached documents for information regarding the planned upgrade to SWAN scheduled for early next Wednesday morning, January 29th. We have added a message to the WebPAC to alert your early morning patrons to the planned downtime for the upgrade. We have also requested that Innovative add the same message to Encore. Any libraries using self-check workstations and/or an AMH (automated materials handler) should shutdown this hardware at closing on Tuesday night, January 28th and bring it back online after the upgrade is completed. We anticipate the upgrade being completed and access available to SWAN by 8 a.m., if all goes well. Please make certain that your morning Circulation staff are familiar with "Offline Circ" in case SWAN is not available on time. We will be announcing via a SWANcom and the SWAN website when you can begin to log in on Wednesday morning, January 29th. Thank you all for your cooperation in getting the installer downloads completed on time. Your timely assistance makes this project easier to bring to a successful completion. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle@railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net