[SWANcom] SVA Failed Calls Reports dating 1/24 and back

SWAN Member Library Staff: During a regular purge of finished system reports this morning, all SVA Failed Call Reports were mistakenly removed from the Symphony server. Future reports will continue to populate in Finished Reports, as expected, but archived reports from today and back have unfortunately been removed from the server. Fortunately, I and several SWAN staff do have archived email copies of these reports that we'd be happy to send out to libraries that may need them. By the end of the day, I'll be sending last night's failed call reports to any libraries having failed SVA calls on Tuesday. These reports will be delivered to the library's associated aliased email address (aaa@notices.swanlibraries.net<mailto:aaa@notices.swanlibraries.net>). If you need any specific SVA failed call reports dating back beyond Tuesday, however, please send us a request at help@swanlibraries.net<mailto:help@swanlibraries.net> and we'll send along the archived report asap. We sincerely apologize for the inconvenience. Steven Schlewitt Information Technology Manager steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>