Re: [SWANcom] Migration Memo #16: *Action Required* on ProPay Accounts

Corrected memo attached. The updated memo is also uploaded in our Migration Memo archive online as well: https://support.swanlibraries.net/content/migration-memos The memo list left out a few libraries, so this memo corrects the error. Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog Sent: Monday, April 06, 2015 3:15 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Migration Memo #16: *Action Required* on ProPay Accounts Importance: High SWAN Library Directors/Administrators: The attached memo is an update on the ProPay accounts and integration within Enterprise. A majority of SWAN libraries are *not ready* for the Enterprise integration, so I urge all directors to review the memo and work with your staff (business manager, etc.) to make sure ProPay is active. SWAN was testing Enterprise integration on Thursday last week, and took some corrective action with some negative balances that resulted in our 25 cent tests. This is noted on page 2 of the Migration Memo #16 attached. If you have questions, the memo outlines that these should go to commerce@swanlibraries.net<mailto:commerce@swanlibraries.net> which will open a helpdesk ticket. Should you wish to contact someone at SWAN, please call me directly using the information below. Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info