[SWANcom] *UPDATE* Baker & Taylor Server Outage

SWAN Member Libraries Symphony WorkFlows Acquisitions Staff: Baker & Taylor is reporting many disrupted services are back online today and TS 360 should be fully functional and accessible tomorrow. Baker & Taylor will be reaching out to individual libraries with a new IP address to access TS 360. We will be working with a couple of SWAN libraries to test and verify safety of transmissions from Baker & Taylor. Once we have successfully completed that, we will continue enabling services for all libraries with Baker & Taylor. Until we have completed this testing, we ask you to wait for an all clear from us before resuming your orders with Baker & Taylor. This includes the following processes: * Downloading and saving your carts from TS 360 * Using the MARC Order Input wizard in WorkFlows Acquisitions * Running any of the following reports: * Load Bibs with Order Info * Load Flat Order Records * Book X12 Orders * EDI File Transmission * EDI File Retrieval We will update the Baker & Taylor Server Outage Known Issue<https://support.swanlibraries.net/issue/91484> when we have concluded our testing. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s… From: SWAN Communications &lt;swancom(a)list.swanlibraries.net&gt; Sent: Monday, August 22, 2022 1:21 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Baker & Taylor Server Outage SWAN Member Libraries Symphony WorkFlows Acquisitions Staff: Baker & Taylor has reported they have a server outage that is affecting their TS 360 platform and phone service. Please see the posted Known Issue<https://support.swanlibraries.net/issue/91484> on the SWAN Support Site for important information. We will be updating the issue as more information becomes available. https://support.swanlibraries.net/issue/91484 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…