25 Nov
2025
25 Nov
'25
9:32 a.m.
SWAN Member Library Staff:
Please be aware that routine database re-indexing will take place over the Thanksgiving
holiday this week.
To ensure the reliability and integrity of our Symphony database, the Headings index needs
to be rewritten. Our maintenance window will begin after libraries close Wednesday evening
and we expect this window to conclude Thursday evening. This process takes upwards of 24
hours, but due to the holiday, we don't anticipate this process to cause downtime for
library staff.
Throughout the duration of maintenance, WorkFlows will be inaccessible. Our Aspen catalog
will remain online, but My Account features will be briefly unavailable at the start of
the maintenance window. Once maintenance has concluded, we will notify the membership via
SWANcom and an update on our support
site<https://swanlibraries.net/news/2025-11/95023>23>.
If there are any questions regarding the upcoming maintenance, please submit a
ticket<mailto:help@swanlibraries.net>.
Thanks!
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)