Just a reminder - At 8PM, the Symphony Test Server will go offline for maintenance. This maintenance could last throughout the weekend.
We'll send a notification via SWANcom when the maintenance concludes.
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Staff:
Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 8pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing.
This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers.
We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes.
Thank you for your patience.
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
Indian Prairie Library will be closed Friday, March 20 for staff in-service day. The library will reopen at 9:00am on Saturday, August 21.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Hinsdale Public Library will be closed Friday, March 20 for Staff In-Service Day. The library will re-open Saturday at 9am to the public.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
The La Grange Public Library will be closed on Friday, March 20th for In-Service training.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
***Action Required by March 27th***
Please review your library's Enterprise profile and complete the Enterprise Checklist <https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html> by Friday, March 27th. The completed checklist will help us find and correct any errors on your profile prior to April 14th, and will give us the information we need to create your library's second profile designed for use at your in-library OPAC stations. One checklist must be completed for each library.
Complete the steps outlined in the survey using your library's Enterprise profile. Access your profile at swanlibs.ent.sirsi.net/client/??? replacing "???" with your library's three letter code (ads, ams, etc.)
Migration Memo #13: Enterprise Checklist<https://support.swanlibraries.net/system/files/Members%20Only/Migration%20M…> outlines the Enterprise profile system, introduces the Enterprise Checklist, and provides updates on Enterprise configuration. It and all other migration memos are available at https://support.swanlibraries.net/content/migration-memos. If you have any questions, please contact migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>.
Review the memo: https://support.swanlibraries.net/system/files/Members Only/Migration Memos/SWAN_Migration_Memo_13_Enterprise_Checklist.pdf
Complete the checklist: https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
Hello Member Libraries,
Just a reminder that this Friday, 3/20 at 5pm, our self-nomination window ENDS for the 2015 SWAN Board election. If you'd like to be considered in the running for this year's vacated seats, please submit your information and a short Statement of Interest here:
https://support.swanlibraries.net/news/2015-03-05/swan-board-self-nominatio…
Thank you,
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
SWAN Library Staff:
Please be aware, this evening we will be performing maintenance on the SirsiDynix Symphony WorkFlows Test server at 5pm. At that time, you will be disconnected from any open WorkFlows Test server sessions, and the Test server will be inaccessible for several minutes. We expect the entire maintenance to take no longer than 10 minutes, after which the server will be online and available for the remainder of the evening.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
Hi all,
As part of the migration process, libraries are required to use SirsiDynix Symphony Offline beginning April 11th until we are live on Symphony, sometime on April 14th. SirsiDynix recommends that no one check in materials while on Offline. In order to cut down on the number of items due back during this time period, due dates will be extended system-wide so that items should not be due back from April 6th, 2015 through April 19th, 2015.
This morning, SWAN has begun extending due dates for items that would normally circulate for 21 days. This involves the implementation of an absolute due date of April 20th, 2015. As of 10:30 AM this morning:
* Items that normally receive a 21-day loan period should now checkout with a due date of 4/20/15.
Please note that items with holds may receive due dates that exceed 4/20/15.
* All items that receive this absolute due date are non-renewable. Staff should override at the desk when appropriate and/or check in and check back out. Please note that patrons will be unable to renew said materials via the WebPAC.
* The week of March 30th, SWAN will revert these edits so that materials will naturally fall on due dates of 4/20/15 and beyond. Once the changes are reverted, materials should check out and renew as expected and staff intervention will no longer be necessary.
SWAN will continue to update loan rule parameters as we get closer and closer to the migration so that what is stated above continues to hold true. On Monday, 3/23/15, 14-day loan periods will be affected.
We understand that this is not a perfect solution and apologize for any confusion and/or inconvenience as we continue to try and find a more efficient workflow. Thank you all for your understanding and patience.
Please send any questions to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>.
Samantha Dietel
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5163
Fax: 630.734.5056
samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info>
http://support.swanlibraries.net
Everyone-
There was an error in migration memo #11. The email address in the Patron Purge area of the memo was typed incorrectly and not caught by spell-check. It should appear as usual migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>
My apology. Thank you for your understanding.
Patron Purge
We are planning on running a Patron purge to update the patron database before we migrate the patron (user) data to SirsiDynix. Our test report indicates that if we purge good patrons that have been inactive for three years and have no money owed we would be deleting 130,000 patron records. Our plan is to purge these patrons before the end of the month. However, if you would want to include any of your patrons and owe less than $5.00 or $10.00 (and have been inactive for three years or more), please send your request before April 1st to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> .
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
Please be aware - since we have not yet migrated our Symphony Test Server to version 3.5GA, you may receive a version mismatch notification with a prompt to update your client under the following circumstances...
1. You have already upgraded your WorkFlows client to 3.5GA and are attempting to login to the Test Server (Test is on 3.5B)
2. You have not yet upgraded your WorkFlows client to 3.5GA and are attempting to login to the Production Server (Production is on 3.5GA)
In both of these scenarios, please ignore the update prompt (click "no" or "okay") and continue with your work as usual. We will be cloning our Production Server to Test again this weekend, during which all server versions will match at 3.5GA. After the clone, if you have not already updated your clients to 3.5GA, both servers will prompt you. Please continue to ignore the prompts from WorkFlows, and perform SWAN's installation as soon as possible prior to the March 31st deadline.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek
Sent: Friday, March 13, 2015 4:14 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SwanTech] Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer
SWAN Member Libraries & Information Technology Staff:
Please see the linked Migration Memo #12, "SirsiDynix WorkFlows 3.5GA Installer", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the 3.5 GA (General Availability) release of SWAN's SirsiDynix WorkFlows client. This installation is mandatory and must be deployed to all library staff computers currently running Millennium clients. Please do not uninstall your Millennium client until AFTER go-live on April 14th.
Please ensure that the 3.5GA client installation is completed with your completion survey submitted by the end of the day on Tuesday, March 31. This will be the final WorkFlows client released prior to April 14th's go-live.
https://support.swanlibraries.net/news/2015-03-13/swan-migration-memo-12-si…
If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153.
Thanks!
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
SWAN Member Libraries & Information Technology Staff:
Please see the linked Migration Memo #12, "SirsiDynix WorkFlows 3.5GA Installer", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the 3.5 GA (General Availability) release of SWAN's SirsiDynix WorkFlows client. This installation is mandatory and must be deployed to all library staff computers currently running Millennium clients. Please do not uninstall your Millennium client until AFTER go-live on April 14th.
Please ensure that the 3.5GA client installation is completed with your completion survey submitted by the end of the day on Tuesday, March 31. This will be the final WorkFlows client released prior to April 14th's go-live.
https://support.swanlibraries.net/news/2015-03-13/swan-migration-memo-12-si…
If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153.
Thanks!
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info>
http://support.swanlibraries.net
Mary Ann Pyrzynski from Tinley Park Public Library has informed SWAN that the library is closed today for in-service training. The library will reopen tomorrow on the usual schedule.
Edlyn LeFevour
SWAN Support Analyst
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://support.swanlibraries.net
Joe Bondi from Broadview Public Library District has informed SWAN that the library is closed today for in-service training. The library will reopen tomorrow on the usual schedule.
Edlyn LeFevour
SWAN Support Analyst
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://support.swanlibraries.net
The final Batch Item Deletions report will be run in Millennium on March 31, 2015. Please do not set any items to IC2SUPP "d" after end of business on March 30, 2015. Any such information will not be captured in our final data pull.
If you absolutely must delete any items on *March 31st or *April 1st, you will need to delete them individually.
*Please note that these are revised dates from the original swan.com due to the technical services suspension period being moved up.
As a reminder, Technical Services functions will be suspended will be suspended starting Wednesday April 1 at 9:00PM.
Please contact me if you have any questions.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
Hello SWAN Member Libraries,
Today, we've updated our current catalog with a few messages to patrons. There are now messages in the main search screen and the account screen regarding our migration; feel free to check them out! The main screen message reads as follows:
** EXCITING NEWS!! The SWAN catalog will be upgraded to a new system on April 14th! Please take a look at our brand new patron site here<http://new.swanlibraries.net/> **
Please log into your account to see important notes about logging in to the new system.
The catalog web address (https://catalog.swanlibraries.net) will remain the same. However if you've bookmarked pages within the catalog those will probably need to be updated.
And the message in the account screen is:
Important Note: We will be migrating to a new system in April and will be unable to bring your wish lists over. Please review your wish lists and export any you wish to save.
Thank you,
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
Please note, SirsiDynix Mentor will be offline for upgrades on Friday, March 13 from 8:00 - 10:00 PM.
https://support.sirsidynix.com/node/54492
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
Hello member libraries,
We're hard at work on newsletter #3, and again seeking best practices, ideas, and photos to feature your library in our "Catching Fire" section! Are you doing anything out of the box to help your patrons prepare for migration? Email me your ideas and/or photos by week's end and we will include you in the upcoming newsletter!
Thank you,
Brande Overbey
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://support.swanlibraries.net
Library Directors/Administrators:
Below is a list of the libraries we have received completed ProPay applications for the online payment system.
Some of you might hear from Justin Swain at SirsiDynix to resolve any incomplete information on the application, so in order to ensure your library's readiness at the April 14 go-live of Enterprise, please respond promptly to any requests.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
1. Acorn Public Library District
2. Alsip-Merrionette Park Public Library District
3. Bedford Park Public Library District
4. Beecher Community Library District
5. Bellwood Public Library
6. Berkeley Public Library
7. Berwyn Public Library
8. Blue Island Public Library
9. Bridgeview Public Library
10. Broadview Public Library District
11. Brookfield Public Library
12. Calumet City Public Library
13. Chicago Heights Public Library
14. Chicago Ridge Public Library
15. Cicero Public Library
16. Clarendon Hills Public Library
17. Crestwood Public Library District
18. Crete Public Library District
19. Dolton Public Library District
20. Downers Grove Public Library
21. Eisenhower Public Library District
22. Elmwood Park Public Library
23. Evergreen Park Public Library
24. Flossmoor Public Library
25. Forest Park Public Library
26. Frankfort Public Library District
27. Glenwood-Lynwood Library District
28. Grande Prairie Library District
29. Hillside Public Library
30. Hinsdale Public Library
31. Hodgkins Public Library District
32. Homewood Public Library District
33. Indian Prairie Public Library District
34. Justice Public Library District
35. La Grange Park Public Library District
36. La Grange Public Library
37. Lyons Public Library
38. Markham Public Library
39. Matteson Public Library
40. Maywood Public Library District
41. Melrose Park Public Library
42. Midlothian Public Library
43. Nancy L. McConathy Library District
44. North Riverside Public Library District
45. Northlake Public Library District
46. Oak Lawn Public Library
47. Oak Park Public Library
48. Palos Heights Public Library
49. Palos Park Public Library
50. Park Forest Public Library
51. Prairie State College
52. Prairie Trails Public Library District
53. Richton Park Public Library District
54. River Forest Public Library
55. River Grove Public Library District
56. Riverdale Public Library
57. Riverside Public Library
58. Schiller Park Public Library
59. South Holland Public Library
60. South Suburban Community College
61. Steger-South Chicago Heights Library District
62. Stickney-Forest View Library District
63. Summit Public Library District
64. Thomas Ford Memorial Library
65. Thornton Public Library
66. Tinley Park Public Library
67. University Park Public Library District
68. Westchester Public Library
69. Westmont Public Library
70. William Leonard Public Library District
71. Woodridge Public Library
72. Worth Public Library District
SWAN Libraries:
**REVISED START DATE**
**PLEASE REVIEW ATTACHED MEMO**
All SWAN library cataloging activity for technical services staff will be suspended starting *Wednesday April 1 at 9:00PM* through Monday April 13. Cataloging will resume with the go-live on the new Symphony system Tuesday April 14.
The start of this suspension period has been moved up from Friday April 4, effectively by two whole days. We regret that this inactivity must start earlier, but after finalizing the 46 steps required to complete the data migration, it became evident that additional downtime was needed at the start of the process.
The ILS data migration will be completed in two phases. The first one involves all of the 1.5 million bibliographic records, 8 million item records, all associated authority records, serial records, and acquisitions data being extracted from our current Millennium ILS and then loaded into the new Symphony ILS.
We have added some additional data mapping within this process to improve some of the original data mapping SWAN staff designed in October. This has added additional processing time within our migration.
The second phase of the data migration will extract the patron, checkout, bills, holds, circulation history, patron photos, and digital signatures. This is planned to begin Friday April 10 in the evening, and will end all circulation activity on the Millennium ILS until the Symphony go-live on April 14. Details on this period will be sent in a forthcoming memo.
Questions about Migration Memo #10 should be sent to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>
This memo is archived on the SWAN support site with the other Migration Memos:
https://support.swanlibraries.net/content/migration-memos
Again, we apologize for this date change. Even as early as Thursday last week at the Quarterly we announced a different start date for this event. New information and additional tasks resulted in adjusting our plans.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries:
This week, our #2 bookmarks are coming to you for distribution to your patrons. These bookmarks will highlight to patrons the importance of "Getting Ready," namely ensuring that the information in their patron profiles are correct, and informing them of the pin change.
The bookmark template and .tif files for you to print your own (or use the images for your website or newsletter) can be found here: https://support.swanlibraries.net/news/2015-03-10/migration-2-bookmark-ship…
If you have any questions, comments, or feedback please let me know! I can also provide you different formats of these files if you need.
Thank you to the PR committee for their hard work in creating this document!
Brande Overbey
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
Our next issue of the SWAN migration newsletter, "The Journey Ahead," is now ready for you and your staff. You can download the PDF here: https://support.swanlibraries.net/sites/default/files/news/TheJourneyAhead0…
The answers for this month's crossword puzzle can all be found using terms in newsletter #1, so we hope that you studied hard!
We love feedback, so please continue to send any questions, comments, or concerns to us as you come across them. Much of the content of our material is generated by YOU, so if you'd like to see a topic covered next month, please let us know!
Also, as a quick update - our second series of bookmarks just arrived from the printer today, and if you did not pick them up at Quarterly, they will be shipped to you for arrival next week. I will post again once those have shipped, with a downloadable version for those who prefer to print their own. We'll also be sharing a "New Catalog Quick Start Guide," developed by Eisenhower Public Library, for patrons as soon as it is complete, likely within the next week.
As always, a huge thank you to the entire PR team for helping us with this content, and to you for lending us your staff members. We truly appreciate your support!
Brande Overbey
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://support.swanlibraries.net