- SWANcom - swanlibraries.net

Reminder: Enterprise 5.0 upgrade 5/21 at 3 a.m.

by Tara Wood

Good morning Member Libraries, A reminder that the Enterprise 5.0 upgrade is scheduled for tonight, 5/21 at 3 a.m. Enterprise and Web Services will be down for 4-6 hours. Throughout the day today, you will see changes to your profiles in preparation for the upgrade that include: * A new theme * Layout updates to detail display of search results * Novelist disabled (temporarily until after the upgrade) See the support site for more information on the upgrade: https://support.swanlibraries.net/news/2018-03-06/upcoming-enterprise-and-w… Thank you, Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

2
2
0 0

REMINDER: SWAN Board Self-Nomination Window Closes This Friday 3/23

by Brande Overbey

Good morning Member Libraries: Just a reminder that this Friday, 3/23 at 5pm our self-nomination window ENDS for the 2018 SWAN Board election. If you'd like to be considered in the running for this year's two vacated seats, please submit your information and a short Statement of Interest here: https://support.swanlibraries.net/news/2018-03-05/2018-swan-board-election-… Thank you, Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

1
0
0 0

Cicero planned closing next week

by Kate Boyle

Everyone - The Cicero Public Library will be closed March 19 through March 21, 2018 for carpet replacement and remodeling. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

1
0
0 0

In Transit Shelf Check Report by Item Library

by "Distribution Services"

7 years, 1 month

1
0
0 0

In Transit Shelf Check Report by Transiting Library

by "Distribution Services"

7 years, 1 month

1
0
0 0

Reminder: Call Number Input Visual Change

by Scott Brandwein

Good afternoon - This is a reminder that SWAN needed to make a small change to WorkFlows with respect to the input of call numbers. Previously, the call number input field was Caps Locked to allow only the input of upper case letters. In order to implement the mixed-case call number functionality required for certain new classification scheme options, the input box is no longer locked into upper case, but will accept lower case letters. However, the existing classification policies (LC, DEWEY, LCPER) are still configured as upper case-only. So when you save a call number using these policies, the call number you typed will convert to upper case: [cid:image001.png@01D3BAE0.18E9C310] So the existing classification schemes are still locked into upper case. The lock is simply happening at a different point in the process. Therefore it is still not necessary to hold Shift or use the Caps Lock key to input call numbers. For more information on this change as well as the new mixed case call number options, please refer to the Cataloging Advisory Meeting Notes<https://support.swanlibraries.net/sites/default/files/meeting/2018-02-23/no…> from the group's February 23rd meeting. Please note that this change has also caused all instances of "|Z" to convert to "|z" across all classification schemes. This is a visual change only and has no effect on the treatment of call number analytics. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * (630)326-7455 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

1
0
0 0

2018 SWANstravaganza Conference - Planning Committee

by Brande Overbey

Hello all, We have just begun to very preliminarily plan this year's SWAN User Group Conference, which will be held on Friday, August 17th at Moraine Valley Business Center (same place as last year). I would love to enlist a few interested folks from the membership to help with planning the event this year via a Planning Committee. The intentions for this group will be to solicit feedback and pick your brains to help us plan this year's event theme and topics, speakers and sessions that you'd like to see, potential sponsors for the event, and other ideas that you might have for us. Since we all have a lot on our plate right now with the upcoming migration, my plan will be to make this group as non-invasive as possible in terms of being a drain on your time. We will plan one, possibly two in-person meetings (likely at SWAN HQ in Westmont) but otherwise hold our communication all online and via email. I anticipate getting our conversations going in late March/early April depending upon availability. If you are interested in being on the Planning Committee, please email me to let me know. Thank you for helping us to make this year's event better than ever! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

1
0
0 0

Patron Record Purge Completed

by webmaster＠swanlibraries.net

7 years, 1 month

1
0
0 0

In Transit Shelf Check Report by Transiting Library

by "Distribution Services"

7 years, 1 month

1
0
0 0

In Transit Shelf Check Report by Item Library

by "Distribution Services"

7 years, 1 month

1
0
0 0

Riverdale Public Library Update

by Crystal Vela

*** Please route to appropriate personnel *** Riverdale Public Library is now open. Riverdale materials are now holdable and they can be selected as a pickup library. Per their website, they are open Monday thru Thursday 10AM-6PM. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

1
0
0 0

Cataloging Advisory Meeting Notes

by webmaster＠swanlibraries.net

7 years, 2 months

1
0
0 0

New 19 Migration Q&A Session 3 Packet

by Susan Ricker

Current and Future SWAN Libraries- The third (of four) New 19 Migration Q&A session is Wednesday morning at RAILS Burr Ridge, from 9:30-12:30. You can view the agenda here<https://support.swanlibraries.net/sites/default/files/news/New19%20Q%26A%20…> and presentation slides here<https://support.swanlibraries.net/sites/default/files/news/New19%20Q%26A%20…>. Also visit the online New 19 Migration FAQ<https://support.swanlibraries.net/content/new-19-questions-answers-migratio…> to review questions added. The questions included in the FAQ encompass those fielded via help desk tickets, site visits, emails, phone calls, and questions posed at previous Q&A sessions. As was the case at the November and January Q&A sessions, the bulk of our agenda will be spent answering questions from attendees both in person and online. If you have not registered for the event, you can do so via L2<https://www.librarylearning.info/events/?eventID=25981>. We will be livestreaming the event for those unable to attend in-person. Please register for the livestream by visiting the GoToTraining event page<https://attendee.gototraining.com/r/3090759460706218754>. Light refreshments will be served. If you have any questions about the event, let us know with a ticket: help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We look forward to seeing you all Wednesday and answering all of your questions! https://support.swanlibraries.net/news/2018-03-06/new-19-migration-qa-sessi… Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

Upcoming Enterprise and Web Services Upgrade/Downtime Wednesday, March 21st, 3 a.m. - 9 a.m.?

by webmaster＠swanlibraries.net

7 years, 2 months

1
0
0 0

SWAN Budget Approved & Quarterly Meeting Presentation are Online

by Aaron Skog

SWAN Libraries, The FY19 SWAN Budget and Membership Fees was approved at the March 1 Quarterly meeting. Information about the budget and fees are referenced in this SWAN Support Site news post: https://support.swanlibraries.net/news/2018-03-02/swan-budget-fy19-approved… The presentation from Thursday's meeting is also available online for those that wish to review the presentation. See this news post: https://support.swanlibraries.net/news/2018-03-05/mar-1-quarterly-meeting-p… Last, we have initiated a makeover of the SWAN organization website, the www.swanlibraries.net<http://www.swanlibraries.net> site. We invite you all to look at it and provide feedback. https://support.swanlibraries.net/news/2018-03-02/swan-organization-website… Happy Monday! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

SWAN Board 2018 Election: Self-Nominations Now Open!

by Brande Overbey

SWAN Library Directors and Administrators: We are pleased to announce the start of the 2018 SWAN Board election process. SWAN will have two open at-large position on the Board starting July 1, 2018. The SWAN Board is comprised of seven library directors elected from our SWAN member libraries. Board member responsibilities include: * Acting on issues affecting the long-term future of SWAN * Monitoring SWAN's finances and the overall financial health of SWAN * Maintaining open lines of communication with the SWAN membership Since our open seats are all at-large, any director can submit a statement of interest for this election. The goal is to have an open process and at the same time ensure that all SWAN membership is represented during elections. Any library director/administrator interested in running for the Board should fill out the form located in the News Item below: https://support.swanlibraries.net/news/2018-03-05/2018-swan-board-election-… The Self-Nomination Form will be available until Friday, March 23rd at 5pm CST. Our election process will run for three weeks, from Monday April 30th through Friday May 18th. The elected board members will be announced at the June Quarterly Meeting. Please let me know if you have any questions! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

In Transit Shelf Check

by Vickie Totton

Hello Everyone, Here are your shelf check reports for this week. When I sent the reports last week I told you there would now be 2 separate emails for the reports however; there was an issue with the releasing of the emails today. Next week you should get 2 separate emails for the reports. Happy hunting and I hope you have a wonderful weekend! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

Intermittent SIP2 Connectivity Issues on 3/1

by webmaster＠swanlibraries.net

7 years, 2 months

1
0
0 0

Stream today's Quarterly membership meeting (begins at 9:30 a.m.)

by Susan Ricker

If you'd like to stream our March Quarterly membership meeting this morning, you can use this link to register and join us online: https://attendee.gototraining.com/r/7531829861184650497. Our packet can be found on our support site here: https://support.swanlibraries.net/news/2018-02-26/swan-31-quarterly-meeting…. Just a reminder: the approval of SWAN's budget will be conducted by roll-call at the meeting this morning, and you must be in person to vote. If you are streaming online, your vote will not be accepted via text box or email comment. We thank you for joining us this morning! Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

SWAN Quarterly Meeting at RAILS Burr Ridge - Agenda and Packet for 3/1 Now Online

by Aaron Skog

SWAN Member Libraries: The March Quarterly agenda and packet for Thursday's 3/1 meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2018-02-16/pa… At this month's meeting we will conduct a membership vote on the FY19 budget which includes membership fees. Libraries must be present at the meeting in order to participate in the roll-call vote. We will live-stream this meeting via GoTo Meetings; if you would like to attend remotely, follow the instructions below: Please register for the Thursday, March 1, 2018 9:30am - 12:00pm CST meeting at: https://attendee.gototraining.com/r/7531829861184650497 After registering you will receive a confirmation email containing information about joining the meeting. Thank you, and we hope to see you Thursday. Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
1
0 0

Symphony server OS upgrade postponed until after New 19 Migration

by webmaster＠swanlibraries.net

7 years, 2 months

1
0
0 0

In Transit Shelf Check Reports

by Vickie Totton

Hello Everyone, This will be the last week you receive both In Transit Shelf Check reports in one email. Starting next week, each report will be in separate emails; please continue to check your shelves for the items on each report. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 2 months

1
0
0 0

**RESOLVED** Phone System Outage at SWAN

by Ian Nosek

SWAN Member Libraries: Our outgoing/incoming phone issue has been resolved. We are once again able to make and receive outside calls. Thank you for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net Sent: Wednesday, February 21, 2018 3:14 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Phone System Outage at SWAN Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Phone System Outage at SWAN 02/21/2018 - 15:13 - by Ian Nosek SWAN Member Libraries: We are currently experiencing a problem with the phone system at SWAN. We are unable to make or receive outside calls at this time. Our main number 844-SWAN-LIB (792-6542) is still accepting calls, but will route to voicemail. If you need to open a ticket, please do so by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net> or leave a voicemail at the above number. We will send an update once we have resolved the problem. Thanks for your patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2018-02-21/phone-system-outage-swan

7 years, 2 months

1
0
0 0

Phone System Outage at SWAN

by webmaster＠swanlibraries.net

7 years, 2 months

1
0
0 0

10-Second Survey on the Excerpt Field

by tara＠swanlibraries.net

From the SWAN Support Website: As part of our Enterprise improvements, we're looking into ways to improve the Excerpt field in Enterprise, which displays the terms your search matched. Give us your feedback in the embedded form below or take the 10-second survey by following this link: https://fs8.formsite.com/SWANServices/form255/index.html. [1] Thank you for your input! // Originally posted at: https://support.swanlibraries.net/news/2018-02-21/10-second-survey-excerpt-… [1] https://fs8.formsite.com/SWANServices/form255/index.html

7 years, 2 months

1
0
0 0

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom