- SWANcom - swanlibraries.net

by Steven Schlewitt

SWAN Member Library Staff: We're currently experiencing issues with our SWANcom mail service which are causing some delays in delivery and stripping file attachments. We're working to troubleshoot the issue and will resend any missed emails or attachments once these issues are resolved. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

7 years, 3 months

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FW: Item Library - List Items in Transit for 10-30 days

by Steven Schlewitt

Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen. Thank you!

7 years, 3 months

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FW: Transiting Library - List Items in Transit for 10-30 days

by Steven Schlewitt

Please find your tab at the bottom of the workbook and check your shelves for the items listed.

7 years, 3 months

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Item Library - List Items in Transit for 10-30 days

by Vickie Totton

From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net> Sent: Thursday, September 6, 2018 10:11 AM To: Vickie Totton <vickie(a)swanlibraries.net> Subject: Item Library - List Items in Transit for 10-30 days Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen. Thank you!

7 years, 3 months

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Transiting Library - List Items in Transit for 10-30 days

by Vickie Totton

From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net> Sent: Thursday, September 6, 2018 10:12 AM To: Vickie Totton <vickie(a)swanlibraries.net> Subject: Transiting Library - List Items in Transit for 10-30 days Please find your tab at the bottom of the workbook and check your shelves for the items listed.

7 years, 3 months

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Known issues in Enterprise

by Tara Wood

Good morning member libraries, The On-Order section is not displaying in the item detail display in Enterprise. In addition, the Holdings section is not displaying in the item detail display for serials. These are known issues with the latest release of Enterprise. We're working with SirsiDynix to either roll back to a previous version or install a patch. Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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SWAN Quarterly Meeting at RAILS Burr Ridge - Agenda and Packet for 9/6

by Aaron Skog

SWAN Member Libraries: The September Quarterly agenda and packet (39 pages) for Thursday's meeting are available online for you: https://support.swanlibraries.net/sites/default/files/meeting/2018-09-06/pa… We will live-stream the audio and desktop presentation for the meeting via GoTo Meetings; if you would like to attend remotely, click the link below to access the meeting the morning of: https://global.gotomeeting.com/join/180817397 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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GED closed Friday, 9/7 from 9 AM to 1 PM

by Dawne Tortorella

The Glen Ellyn Public Library will be closed to the public this Friday, September 7th from 9 AM until 1 PM for an In-Service day.

7 years, 3 months

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LSS Early Closing on Fri, 9/7 at 2 PM

by Dawne Tortorella

The Lansing Public Library will be closing early on Friday, September 7th at 2:00 PM for carpet cleaning. Their hours on Friday will be 9 AM - 2 PM.

7 years, 3 months

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Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 3 months

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Transiting Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 3 months

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Strategic Direction Survey Now Open, Deadline Fri 8/31

by Aaron Skog

SWAN Member Libraries, SWAN is in the process of creating a 5-year strategic plan. This email announces a survey that will be open until Friday, August 31, 5:00 p.m. CT. This survey is for all library staff at SWAN member libraries, and will take around 10 minutes to complete. https://support.swanlibraries.net/news/2018-08-27/strategic-direction-surve… This survey will inquire about your individual usage of services at your library, and has some ideas that have been suggested by our membership. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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Library Closing

by Crystal Vela

The Broadview Public Library District will be closed Monday, September 3, 2018 for Labor Day, and Tuesday and Wednesday September 4 & 5 for construction work. Normal hours should resume Thursday, September 6th. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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Changes to Internal Discard Process

by webmaster＠swanlibraries.net

7 years, 3 months

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Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 3 months

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Transiting Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 3 months

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SWAN/RAILS Planned Network Outage on Tue, Aug 28th Between 6am-7am

by webmaster＠swanlibraries.net

7 years, 3 months

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Batavia & Carol Stream - Closed Fri 8/24 for In-Service

by Dawne Tortorella

The Batavia Public Library will be closed to the public on Friday, August 24th for staff training. The Carol Stream Public Library will be closed to the public on Friday, August 24th for their Staff Development Day. Both libraries will open at their usual time, 9 a.m. on Saturday, August 25th.

7 years, 3 months

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Chicago Ridge Closed Thursday 8/23 9 AM-5 PM In-Service

by Dawne Tortorella

Tis the season for In-Service days! The Chicago Ridge Public Library will be closed from 9 AM to 5 PM on Thursday, August 23rd for an in-service. The library will be open Thursday from 5-9 PM that evening.

7 years, 3 months

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TFS Library Closing

by Crystal Vela

Thomas Ford Memorial Library will be closed Friday August 24th 2018 for a staff in-service day. They will resume normal hours on Saturday August 25th. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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Richton Park Closed Friday 8/24 for In-Service

by Dawne Tortorella

The Richton Park Library will be closed for an In-Service on Friday, August 24th. They will reopen on Saturday, August 25th at 10:00 AM.

7 years, 3 months

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library closing

by Crystal Vela

Bensenville Community Library will be closed Friday August 24th, 2018 for a staff in-service day. They will resume regular hours on Saturday August 25th, 2018. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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SCD Colleagues Presenting Outreach Webinar 8/22 for SirsiDynix

by webmaster＠swanlibraries.net

7 years, 3 months

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Enterprise Upgrade/Downtime Tuesday, August 21st, 12 a.m.

by Tara Wood

Good morning, Just a reminder, we have an Enterprise upgrade scheduled from 12 a.m. to 3 a.m. tomorrow morning. You can read more about it here: https://support.swanlibraries.net/news/2018-08-13/enterprise-upgradedowntim… Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 3 months

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SWAN Staff Out Friday, Aug 17 at SWANx18

by Aaron Skog

SWAN Libraries, Just a reminder that SWAN staff will be out at the annual SWAN event today. Please continue to send in any support requests via our helpdesk ticket system, by sending to help(a)swanlibraries.net which is detailed on our support site: https://support.swanlibraries.net/content/help-desk-support-member-libraries Call 844-SWAN-LIB or 844-792-6542 only for emergencies today. We will be monitoring for emergency calls from our event. Thank you, Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 4 months

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