Bensenville Community Library will be closed Friday August 24th, 2018 for a staff in-service day. They will resume regular hours on Saturday August 25th, 2018.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries,
Just a reminder that SWAN staff will be out at the annual SWAN event today. Please continue to send in any support requests via our helpdesk ticket system, by sending to help(a)swanlibraries.net which is detailed on our support site:
https://support.swanlibraries.net/content/help-desk-support-member-libraries
Call 844-SWAN-LIB or 844-792-6542 only for emergencies today. We will be monitoring for emergency calls from our event.
Thank you,
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
844-792-6542
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The Messenger Public Library of North Aurora will be opening late the morning of Tuesday, August 28th due to work on the roof for HVAC units. The library expects the work to be completed no later than 11:00 AM. Staff will not be answering phone until the library is open.
SWAN Libraries,
As promised within our staffing plan as part of the SWAN budget plan for fiscal year 2019, I have an exciting announcement for you.
Joining SWAN in our brand new Electronic Resources Consultant position is Robin Hofstetter. Robin will report to Tara Wood on the User Experience team. Robin Hofstetter has joined us in a limited part-time capacity starting on August 1st, and then will switch to full time beginning on Monday, August 27th. Moving forward, Robin will ensure your library's online subscription databases, e-books, and streaming are under careful management and consideration within SWAN's current platform of Enterprise, eResource Central, EBSCO Discovery Service, Article Search, and OpenAthens.
Robin is the current e-Resources and Metadata Librarian for University of Illinois at Chicago, where she also is an Assistant Professor. She is incredibly passionate and talented with managing online tools, databases, and resources, as well as cataloging and authority control. She has also served as Head of Technology and Collections for Roosevelt University, and has public library experience in serials, acquisitions, cataloging, and technology at the Public Library of Cincinnati. She has her MLIS degree from Kent State University. We are thrilled that we are able to add her to our team in this very important new role and very much look forward to what creative and innovative ideas she'll be bringing to our SWAN User Experience team!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
844-792-6542
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Good morning,
SWAN is working on a new support website. We would like your help to improve the menus, labels, and structure of the site through a card sort. The card sort is online, and it should take about 15 minutes. You will be given several terms and topics, and you will sort them into categories that make sense to you.
To participate:
* Go to the SWAN Support Site Card Sort<https://n65t10yk.optimalworkshop.com/optimalsort/swan/sort>
* Or copy and paste this URL into your browser: https://n65t10yk.optimalworkshop.com/optimalsort/swan/sort
* Follow the instructions and prompts
You're strongly encourage to create your own categories and groups! This will help us make the support site easier for you and your colleagues to use. The card sort will be available until August 28th.
Thank you!
Tara Wood
User Experience Manager
tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries -
The South Holland Public Library will be closed Friday, August 3 for an In-Service Day. They will reopen on Saturday, August 4th at 10:00 am.
Hello SWAN Libraries:
Just a reminder that registration for our 2018 SWANstravaganza Conference is scheduled to close after this Friday, August 3rd so that we can get our final counts to the site. Don't forget to register if you'd like to attend! If you need to sneak in after the deadline, please email me directly to work that out. Visit https://swanx18.eventbrite.com to register.
Thank you,
Brande Overbey
Operations Manager
brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>