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SWAN Fireside 11am Tuesday 5/5 - Note Meeting Link & Registration

by Aaron Skog

SWAN Libraries- This morning's fireside chat is at 11 a.m. and we will use our new GoToWebinar platform which will allow expanded participation. This will replace the GoToMeeting at least for the firesides. The biggest difference is to register via the link in advance to get the meeting invite with telephone and online information. Fireside 5/5 11 a.m. link https://attendee.gotowebinar.com/register/2511956766068589583 I will be sending a message to those of you who registered for the fireside in the L2 event, so apologies in advance for any double notification that occurs. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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Survey: Reopening Dates & Request for Fine Free for Now Policy

by Dawne Tortorella

Please complete a short survey on reopening dates and request for Fine Free for Now policies. Today's news post<https://support.swanlibraries.net/news/2020-04/71551> provides more information and a link to the survey. This survey should be submitted by the Library Director or their designate. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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EBSCO form deadline today

by Robin Hofstetter

Hello, As a reminder, today is the last day to submit your EBSCO selections using the online form. News post on the support site: https://support.swanlibraries.net/news/2020-04/70952 Online form: https://fs8.formsite.com/SWANServices/wxhnqaalbd/index.html If you have any trouble or questions about the selection, please send an email to us via help(a)swanlibraries.net<mailto:help@swanlibraries.net> Thank you, Robin Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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SWAN COW Meeting for Library Directors & Administrators today 4/29 at 10 a.m.

by Aaron Skog

Library Directors & Administrators- Just a reminder that the meeting for library directors is today at 10 a.m. Online Meeting: video & audio https://global.gotomeeting.com/join/425511645 Attend by phone: (571) 317-3112 Access Code: 425-511-645 Meeting agenda and packet: https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/7100… We have uploaded the presentation as a PDF in advance of the meeting: https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/2020… We do have a maximum attendance of 250 online users for this GoToMeeting so I will ask non-administration staff to not join the meeting. It will be recorded for sharing later. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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SWAN Fireside 11am Tuesday 4/28

by Aaron Skog

SWAN Libraries- This is just a reminder we have our weekly fireside chat at 11 a.m. today. We ask that you not connect no earlier than 10 minutes before the meeting start time. Here is today's online meeting link: https://global.gotomeeting.com/join/177788661 You can also dial in using your phone. United States: +1 (571) 317-3122 Mobile phone one-touch: tel:+15713173122,,177788661# Access Code: 177-788-661 We have the slides in PDF already posted for this update if you would like them in advance: https://support.swanlibraries.net/sites/default/files/meeting/20_04_28/Pres… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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Committee of the Whole Meeting 4/29 Agenda & Packet Posted

by Aaron Skog

SWAN Library Directors & Administrators- The agenda and packet for Wednesday's meeting at 10 a.m. is now available. The packet link below is the agenda and the 8 page document that we will cover at the meeting at agenda item #4. This written plan will hopefully make clear what SWAN can support as we move towards "Phase 2" of libraries reopening with limited service. https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/7100… This Committee of the Whole (COW) meeting will be held online and the link to that video and audio is on the meeting agenda above. I would like to have an opportunity at the COW to have discussion with library directors and administrators so I would encourage only library directors to attend that online meeting. This plan will be covered at the fireside chat tomorrow, Tuesday, April 28th so library staff will also be introduced to it and will have their own opportunity to hear about the plan and what the next steps are in regards to SWAN supporting libraries for curbside or home delivery. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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EBSCO Group-Purchase: Delayed Formal Announcement

by Aaron Skog

SWAN Public Library Staff- I realized that the announcement on the final approval of the group-purchase of the EBSCO database package for all 92 public libraries in SWAN never took place due to the first week of the coronavirus pandemic quite simply set aside all other planned announcements. This news post is the announcement that includes the final vote and has links to documentation and pricing: https://support.swanlibraries.net/news/2020-04/70952 The EBSCO database selection survey requires public libraries to make their selections by April 30th. https://support.swanlibraries.net/news/2020-04/69763 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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SWAN Committee of the Whole Meeting, Scheduled for Wed 4/29

by Aaron Skog

SWAN Library Directors & Administrators, We have scheduled a Committee of the Whole meeting for next week, Wednesday, April 29th from 10 a.m. - 12 noon. You can download the event from L2 which has the online meeting information: https://www.librarylearning.info/events/?eventID=31326 The agenda for this meeting will be forthcoming, but the main topic will be to review SWAN's response to the COVID-19 pandemic to-date, and to review our plans for the upcoming months. Sorry if this is short notice. We will record the meeting in case you cannot attend, but it would be great to have all directors and administrators in attendance. Just a reminder, make sure to complete the COVID-19 Reopening Survey. Thank you to the 36 libraries who have completed it thus far. https://support.swanlibraries.net/news/2020-04/70868 And make sure to vote in the SWAN Board election: https://support.swanlibraries.net/news/2020-04/70321 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 11 months

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Patron Use Report Now Available

by webmaster＠swanlibraries.net

5 years, 11 months

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COVID-19: April 21st Member Update

by Dawne Tortorella

Today's News Post https://support.swanlibraries.net/news/2020-04/70867 highlights information shared at our weekly Fireside Chat. Recording links, presentation material, and chat logs, as well as registration links to upcoming sessions, are posted within the COVID-19 Information page (https://support.swanlibraries.net/covid-19). We've added several meeting, workshop, and SWAN eXpo 2020 Web Series recordings. See you online, be safe, and thank you for being partners in these challenging times. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 12 months

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SWAN Library Reopening Survey

by Aaron Skog

Library Directors & Administrators- While we do not know when libraries will begin a phased reopening, or what reopening even means at this point, having thoughts and concerns of the membership is important. Please share what your library is thinking and we will compile our collective information to see how we can work together. You can access this survey from the news post: https://support.swanlibraries.net/news/2020-04/70868 Please complete this survey by May 1st. We will issue follow-up surveys as we move forward. If you have a written reopening plan (either completed or in your most current draft) and are able to share with SWAN colleagues, please submit to help(a)swanlibraries.net. We will post all shared plans with our membership. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 12 months

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SWAN Fireside 11am Tuesday 4/21

by Aaron Skog

SWAN Libraries - This is just a reminder we have our weekly fireside at 11 a.m. today. You can get all of the upcoming firesides and the online meeting links from our L2 listing (these are tagged with "COVID-19": https://www.librarylearning.info/tags/?COVID-19 Here is today's meeting: https://global.gotomeeting.com/join/671138909 You can also dial in using your phone. United States: +1 (646) 749-3122 Mobile phone one-touch: tel:+16467493122,,671138909# Access Code: 671-138-909 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

5 years, 12 months

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COVID-19: April 15th Member Update

by Dawne Tortorella

Thanks to continued support and networking as we work together during these difficult times. Today's News Post https://support.swanlibraries.net/news/2020-04/70459 provides updates, reminders, and links to resources and recordings. We are having important discussions regarding reopening and what that means for everyone. Your input is valued in helping build a unified plan. This planning is fluid and will be revised as we discuss and problem solve together. Thanks for everything you are doing - our library community is strong and creative and very much appreciated. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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SWAN Board Online Election Now Open

by Aaron Skog

SWAN Library Directors & Administrators - The SWAN Board has two seats up for election and we will be conducting this election online due to obvious reasons. We have three candidates who self-nominated for the seats and you can read their statement of interest within the online ballot. See the news post below. https://support.swanlibraries.net/news/2020-04/70321 The ballot will automatically close on Friday, May 15th at 5:00 p.m. Only one vote per library. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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Presentation Slides from Fireside Chat 4/14

by Dawne Tortorella

We've had some immediate interest in sharing the slides from our Fireside Chat today. We've posted those at https://support.swanlibraries.net/covid-19/fireside-chats. Recording and additional information will be shared later today, but wanted to get these to everyone immediately. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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*RESOLVED* WorkFlows Is Down

by Rudy Host

SWAN Member Libraries: SWAN and SirsiDynix identified an issue with the Symphony database. We resolved the issue, and will be taking preventative action to prevent future occurrence. All systems and services, including 3rd party authentication, are now operating normally. For further details on the issue, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years

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WorkFlows Is Down

by Vickie Totton

SWAN Member Libraries: Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources. For further details on the issue and updates, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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WorkFlows Is Down

by Vickie Totton

SWAN Member Libraries: Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources. For further details on the issue and updates, please refer to the Known Issues posting on our support site: [PASTE LINK] Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years

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EBSCO Group-Purchase Selection Now Open

by Aaron Skog

SWAN Public Libraries- The EBSCO group-purchase was approved for all 92 public library members of SWAN at the March 5th membership meeting. We are excited to announce that the online form is now open for you to customize your library database choices. Each public library should select 4 databases from the set list provided. Please submit the form by April 30, 2020. https://support.swanlibraries.net/news/2020-04/69763 The group-purchase cost per library can also be found from the news post above or from the SWAN support site menu About > Budget & Fees. Look under the "Upcoming Fiscal Year" section. Also, we have online training on Article Search and EBSCO Discovery Service for Reference Support on April 22nd open for registration. Please head over to L2 and sign up for a spot: https://www.librarylearning.info/events/?eventID=30592 If you have questions, please send those in to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will make sure someone can answer those for you ASAP. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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SWAN eXpo Web Series: Unique Chat Services

by Aaron Skog

Just a reminder our free web series begins at 1 pm! Link to the online meeting info below. https://www.librarylearning.info/events/?eventID=31227 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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Ancestry.com Remote Access - Available Now!

by Steven Schlewitt

SWAN Member Library Staff: Please see our latest news update regarding Ancestry.com remote access<https://support.swanlibraries.net/news/2020-04/69415>. We've made arrangements with ProQuest and created a custom authentication tool to make this database accessible to patrons immediately for any subscribing library. Thank you for your patience as we worked through the technical details of these subscriptions. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

6 years

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COVID-19: April 1st Member Update

by Dawne Tortorella

Thanks to everyone for your continued support and outreach to colleagues and communities. Today's news post<https://support.swanlibraries.net/news/2020-04/69371> provides a link to a recording of yesterday's Fireside Chat, as well as member events and actions related to extended closures. Continue to monitor our COVID-19 page<https://support.swanlibraries.net/news/2020-04/69320>. We announced during the Fireside Chat that the SWAN eXpo 2020 event for August has been replaced with an ongoing series of presentations throughout the year. We look forward to seeeing you online at our SWAN eXpo Web Series<https://support.swanlibraries.net/news/2020-04/69320> and hope you will consider submitting a presentation topic. Stay well, be safe, and see you online. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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COVID-19: March 26th Member Update

by Dawne Tortorella

Our Fireside Chats<https://support.swanlibraries.net/covid-19/fireside-chats> provide links to recordings and registration. The March 24th recording is posted for viewing. Updates related to the Online Patron Registration, networking opportunities, and system actions are available in today's news post<https://support.swanlibraries.net/news/2020-03/68758>. Our COVID-19 page<https://support.swanlibraries.net/node/67477> will reflect updates and additional resources, as developed/announced. Stay well, and let us know how we can help. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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Ancestry Library Edition

by Robin Hofstetter

Hello, We have been working with OpenAthens to configure the Athens proxy to work with Ancestry.com remotely. There have been some technical glitches because Ancestry hasn't previously been available for remote access. Once we have the redirector links available, I will send them to you through the help ticket you submitted. If you would like to be added to the list and haven't yet sent in your help ticket, please go ahead and send your request to help(a)swanlibraries.com<mailto:help@swanlibraries.com>. Please note there is a page dedicated to options to expand your online resources on the COVID-19 Information page. https://support.swanlibraries.net/node/68548 Thank you for your patience. Robin Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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COVID-19: March 23rd Member Update

by Dawne Tortorella

Join us tomorrow for our first Fireside Chat. Register on L2<https://www.librarylearning.info/events/?eventID=31178>. Today's news post<https://support.swanlibraries.net/news/2020-03/68441> shares the agenda, as well as updates to extend days closed and opportunities to learn and connect. Updates continue to be posted to our COVID-19 page<https://support.swanlibraries.net/node/67477>. See you online. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

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