Hi everyone,
I shared at the SWAN fireside chat on Tuesday that we were considering Curbside Communicator from Unique Management. Today I approved an agreement with Unique to provide this to all member libraries that would like to use it for your planned curbside. SWAN will fund this for any member library that opts-in.
Read more on the news post below:
https://support.swanlibraries.net/news/2020-05/72009
We will have more details on the service, how it will work for SWAN member libraries, and when you will get it. There will be more to share next week Tuesday!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries-
This morning's fireside chat is at 11 a.m. and we will use our new GoToWebinar platform which will allow expanded participation. This will replace the GoToMeeting at least for the firesides.
The biggest difference is to register via the link in advance to get the meeting invite with telephone and online information.
Fireside 5/5 11 a.m. link
https://attendee.gotowebinar.com/register/2511956766068589583
I will be sending a message to those of you who registered for the fireside in the L2 event, so apologies in advance for any double notification that occurs.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Library Directors & Administrators-
The agenda and packet for Wednesday's meeting at 10 a.m. is now available. The packet link below is the agenda and the 8 page document that we will cover at the meeting at agenda item #4. This written plan will hopefully make clear what SWAN can support as we move towards "Phase 2" of libraries reopening with limited service.
https://support.swanlibraries.net/sites/default/files/meeting/20_04_29/7100…
This Committee of the Whole (COW) meeting will be held online and the link to that video and audio is on the meeting agenda above. I would like to have an opportunity at the COW to have discussion with library directors and administrators so I would encourage only library directors to attend that online meeting.
This plan will be covered at the fireside chat tomorrow, Tuesday, April 28th so library staff will also be introduced to it and will have their own opportunity to hear about the plan and what the next steps are in regards to SWAN supporting libraries for curbside or home delivery.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Public Library Staff-
I realized that the announcement on the final approval of the group-purchase of the EBSCO database package for all 92 public libraries in SWAN never took place due to the first week of the coronavirus pandemic quite simply set aside all other planned announcements.
This news post is the announcement that includes the final vote and has links to documentation and pricing:
https://support.swanlibraries.net/news/2020-04/70952
The EBSCO database selection survey requires public libraries to make their selections by April 30th.
https://support.swanlibraries.net/news/2020-04/69763
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Library Directors & Administrators,
We have scheduled a Committee of the Whole meeting for next week, Wednesday, April 29th from 10 a.m. - 12 noon.
You can download the event from L2 which has the online meeting information:
https://www.librarylearning.info/events/?eventID=31326
The agenda for this meeting will be forthcoming, but the main topic will be to review SWAN's response to the COVID-19 pandemic to-date, and to review our plans for the upcoming months.
Sorry if this is short notice. We will record the meeting in case you cannot attend, but it would be great to have all directors and administrators in attendance.
Just a reminder, make sure to complete the COVID-19 Reopening Survey. Thank you to the 36 libraries who have completed it thus far.
https://support.swanlibraries.net/news/2020-04/70868
And make sure to vote in the SWAN Board election:
https://support.swanlibraries.net/news/2020-04/70321
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Library Directors & Administrators-
While we do not know when libraries will begin a phased reopening, or what reopening even means at this point, having thoughts and concerns of the membership is important. Please share what your library is thinking and we will compile our collective information to see how we can work together.
You can access this survey from the news post:
https://support.swanlibraries.net/news/2020-04/70868
Please complete this survey by May 1st. We will issue follow-up surveys as we move forward.
If you have a written reopening plan (either completed or in your most current draft) and are able to share with SWAN colleagues, please submit to help(a)swanlibraries.net. We will post all shared plans with our membership.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries -
This is just a reminder we have our weekly fireside at 11 a.m. today. You can get all of the upcoming firesides and the online meeting links from our L2 listing (these are tagged with "COVID-19":
https://www.librarylearning.info/tags/?COVID-19
Here is today's meeting:
https://global.gotomeeting.com/join/671138909
You can also dial in using your phone.
United States: +1 (646) 749-3122
Mobile phone one-touch: tel:+16467493122,,671138909#
Access Code: 671-138-909
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Thanks to continued support and networking as we work together during these difficult times. Today's News Post https://support.swanlibraries.net/news/2020-04/70459 provides updates, reminders, and links to resources and recordings.
We are having important discussions regarding reopening and what that means for everyone. Your input is valued in helping build a unified plan. This planning is fluid and will be revised as we discuss and problem solve together.
Thanks for everything you are doing - our library community is strong and creative and very much appreciated.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Library Directors & Administrators -
The SWAN Board has two seats up for election and we will be conducting this election online due to obvious reasons. We have three candidates who self-nominated for the seats and you can read their statement of interest within the online ballot. See the news post below.
https://support.swanlibraries.net/news/2020-04/70321
The ballot will automatically close on Friday, May 15th at 5:00 p.m. Only one vote per library.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries:
SWAN and SirsiDynix identified an issue with the Symphony database. We resolved the issue, and will be taking preventative action to prevent future occurrence. All systems and services, including 3rd party authentication, are now operating normally.
For further details on the issue, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Member Libraries:
Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources.
For further details on the issue and updates, please refer to the Known Issues posting on our support site: https://support.swanlibraries.net/node/70155
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
Vickie Totton
Consultant, Information Technology Systems & Support
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries:
Please be aware, we're currently experiencing issues with resulting in WorkFlows being down. We are in contact with SirsiDynix and working on the issue now. This issue is resulting in an outage of external authentications, including e-resources.
For further details on the issue and updates, please refer to the Known Issues posting on our support site: [PASTE LINK]
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Public Libraries-
The EBSCO group-purchase was approved for all 92 public library members of SWAN at the March 5th membership meeting. We are excited to announce that the online form is now open for you to customize your library database choices. Each public library should select 4 databases from the set list provided. Please submit the form by April 30, 2020.
https://support.swanlibraries.net/news/2020-04/69763
The group-purchase cost per library can also be found from the news post above or from the SWAN support site menu About > Budget & Fees. Look under the "Upcoming Fiscal Year" section.
Also, we have online training on Article Search and EBSCO Discovery Service for Reference Support on April 22nd open for registration. Please head over to L2 and sign up for a spot:
https://www.librarylearning.info/events/?eventID=30592
If you have questions, please send those in to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we will make sure someone can answer those for you ASAP.
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Please see our latest news update regarding Ancestry.com remote access<https://support.swanlibraries.net/news/2020-04/69415>. We've made arrangements with ProQuest and created a custom authentication tool to make this database accessible to patrons immediately for any subscribing library.
Thank you for your patience as we worked through the technical details of these subscriptions.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
