- SWANcom - swanlibraries.net

by Vickie Totton

The Custom Longoverdue Report will resume this Friday, June 26. Please see the Custom Longoverdue Report news article<https://support.swanlibraries.net/news/2020-06/75509> on the SWAN Support Site for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 10 months

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Onshelf Items with Holds wizard not populating

by Dave Pacin

SWAN Member Library Staff: Please see the latest known issue with the Onshelf Items with Holds wizard<https://support.swanlibraries.net/node/75278> on the SWAN support site. We are currently working with SirsiDynix on this issue and hope to have it resolved shortly. Please refer to the known issues post for the latest updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 10 months

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Ancestry Remote Access Extended through July

by Robin Hofstetter

Hello, ProQuest has extended remote access to Ancestry.com for current subscribers through the end of July. Our existing authentication will continue until ProQuest revokes remote access. You can follow the updates on the SWAN Support Site for Covid-19 Online Resources<https://support.swanlibraries.net/node/68548> or the ProQuest Support Site<https://support.proquest.com/articledetail?id=kA13r0000003VNdCAM> for up to date information. Please join the E-Resources Forum<https://forums.swanlibraries.net/> to stay informed on discussion topics. Thanks, Robin Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 10 months

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EBSCO Group-Purchase Go Live July 8th

by Tara Wood

Good morning member libraries, The EBSCO Group Purchase is set to go live on July 8th. See the EBSCO update on the SWAN Support Site<https://support.swanlibraries.net/news/2020-06/75030> for information on promotional graphics, training resources, and updating your library websites with your new EBSCO database links: https://support.swanlibraries.net/news/2020-06/75030 We will also hold a member update on July 8th - register on L2: https://www.librarylearning.info/events/?eventID=31583 If you have any questions, email help(a)swanlibraries.net. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> help(a)swanlibraries.net

4 years, 10 months

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Onshelf Items with Holds Wizard Not Populating

by Dave Pacin

SWAN Member Library Staff- Please see the latest known issue with the Onshelf Items with Holds wizard<https://support.swanlibraries.net/node/74979> on the SWAN support site. We are currently working with SirsiDynix on this issue and hope to have it resolved shortly. Please refer to the known issues post for the latest updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 10 months

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IMPORTANT: RAILS Delivery - To Do and Clarification

by Dawne Tortorella

We've created a detailed news post to remind everyone to Be sure to notify RAILS re: Delivery<https://support.swanlibraries.net/news/2020-06/74789>. The post provides a checklist to follow. A return to delivery does not mean that SWAN's resource sharing has returned in full swing. We are still working on coordinating when and how to bring libraries back to full resource sharing capacity. But, in the meantime, delivery can and should resume if possible. This will faciliate the return of items to the owning library as material continues to be returned throughout the membership. RAILS must be notified to make your special deliveries June 17/18 & June 24/25, as well as resuming regular delivery. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 10 months

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COVID-19 Director Survey: Resuming Resource Sharing

by Dawne Tortorella

During our Fireside/Poolside Chat<https://support.swanlibraries.net/covid-19/fireside-chats> on Tuesday we had a discussion on when libraries would be able to return to full resource sharing system configurations. RAILS delivery will resume regular schedules, starting June 29th. Initially as delivery resumes, items will be returned to owning libraries. We need to determine when it is feasible to return to full resource sharing of items between SWAN libraries and we ask for your input. Please see the COVID-19 Director Survey: Resuming Resource Sharing news post<https://support.swanlibraries.net/news/2020-06/74719> and complete a short 2-question survey by Monday, June 22nd<https://fs8.formsite.com/SWANServices/resource-sharing/index.html>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 10 months

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Changes to Overdue Notices For COVID-19 Quarantine Period

by Michael Szarmach

SWAN has implemented changes to overdue notices to help in reducing the number of patron inquiries regarding recently returned material. Please click the link below to learn more: https://support.swanlibraries.net/news/2020-06/74641 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 10 months

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Acquisitions Users Meeting - June 11, 2020

by webmaster＠swanlibraries.net

4 years, 11 months

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SWAN Director's & Administrators' Quarterly Meeting Agenda & Packet for 6/4/20 Posted

by Aaron Skog

SWAN Member Libraries, The June Quarterly agenda and packet is posted for the meeting on Thursday, June 4th at 10 a.m. https://support.swanlibraries.net/sites/default/files/meeting/20_06_04/6691… This meeting will largely be an opportunity for library directors/administrators to network and hear from each other on the various stages of reopening. This will be an online meeting with cameras, chat, and the ability to share and ask each other questions. The GoToMeeting link is posted on the agenda. You can dial-in too if you do not have access to online video on Thursday-that number and access is posted at the bottom of the agenda. Stay safe and healthy everyone! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Glenside, Roselle, Warrenville Approved for SWAN Membership

by Aaron Skog

SWAN Libraries- The voting remains open but the SWAN AP is calling the approval vote: 72 votes in favor of admitting the libraries, 0 against. Congratulations to the incoming new libraries and thank you to everyone who participated! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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ILL Users Group 6/3

by Dawne Tortorella

As many libraries begin curbside service and limited reopenings, it may be helpful for ILL staff to gather and discuss how COVID-19 has impacted your operations and what the immediate future might bring to interlibrary loan operations. Our quarterly ILL Users Group meeting is Wednesday, June 3rd, from 9:30-11. We will have open discussion and sharing on how our libraries are planning and reintroducing services. See L2 to register and access the GoToMeeting link. https://www.librarylearning.info/events/?eventID=30272 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Reminder: Approval Vote for Three Libraries Joining SWAN

by Aaron Skog

SWAN Library Directors & Administrators- The voting is still open for admitting 3 libraries-Glenside, Roselle, and Warrenville-for full membership in SWAN. Thank you for those 57 libraries who have participated in the vote. If you need details on these libraries and the SWAN Board recommendation, please read this news post: https://support.swanlibraries.net/news/2020-05/73542 I am starting to see a few repeat votes so here is the list of libraries who have voted. We need to reach 65 affirmative votes for this approval to move forward (and I can stop reminding you). Your Library: 1. Acorn Public Library District 2. Alsip-Merrionette Park Public Library District 3. Batavia Public Library District 4. Bedford Park Public Library District 5. Bellwood Public Library 6. Berkeley Public Library 7. Berwyn Public Library 8. Bloomingdale Public Library 9. Blue Island Public Library 10. Bridgeview Public Library 11. Brookfield Public Library 12. Calumet Park Public Library 13. Carol Stream Public Library 14. Chicago Ridge Public Library 15. Crete Public Library District 16. Dolton Public Library District 17. Downers Grove Public Library 18. Evergreen Park Public Library 19. Flossmoor Public Library 20. Forest Park Public Library 21. Frankfort Public Library District 22. Franklin Park Public Library District 23. Geneva Public Library District 24. Glen Ellyn Public Library 25. Green Hills Public Library District 26. Harvey Public Library District 27. Indian Prairie Public Library District 28. Justice Public Library District 29. Kaneville Public Library District 30. Lansing Public Library 31. Lyons Public Library 32. Markham Public Library 33. Maywood Public Library District 34. Messenger Public Library of North Aurora 35. Midlothian Public Library 36. North Riverside Public Library District 37. Northlake Public Library District 38. Oak Brook Public Library 39. Oak Lawn Public Library 40. Oak Park Public Library 41. Palos Heights Public Library 42. Palos Park Public Library 43. Park Forest Public Library 44. Prairie Trails Public Library District 45. River Forest Public Library 46. Riverside Public Library 47. Schiller Park Public Library 48. South Holland Public Library 49. Summit Public Library District 50. Theosophical Society in America 51. Thomas Ford Memorial Library 52. Tinley Park Public Library 53. Town and Country Public Library District 54. West Chicago Public Library District 55. Westchester Public Library 56. Westmont Public Library 57. Wood Dale Public Library District Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Acquisitions Users Meeting - Call for Topics

by webmaster＠swanlibraries.net

4 years, 11 months

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Cataloging Users meeting - June 4th, 2020

by webmaster＠swanlibraries.net

4 years, 11 months

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COVID-19: May 29 Member Update

by Dawne Tortorella

As shared in the Fireside Chat on Tuesday, May 26th, autorenewal, courtesy, and overdue notices to patrons will resume on Monday, June 1st. Today's news post<https://support.swanlibraries.net/news/2020-05/73777> provides details for extending due dates for libraries not yet open. We know next week will be very busy for libraries. SWAN staff will be working to respond to support tickets and assist. Please remember to submit requests to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Curbside Communicator Reminders

by Dawne Tortorella

As many are starting and ramping up speed with curbside service, we wanted to provide some reminders on using the tool. Our news post Using Unique Curbside Communicator - Must Be Online to Receive<https://support.swanlibraries.net/news/2020-05/73699> provides tips and reminders. Be sure to let us know if you are having any problems via support ticket. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Online Voting Open for Admitting Glenside, Roselle, and Warrenville Public Library Districts

by Aaron Skog

SWAN Library Directors & Administrators- The online voting to admit three libraries Glenside, Roselle, and Warrenville to join SWAN is now open. The SWAN news post below has a link to the impact study and SWAN Board recommendation. https://support.swanlibraries.net/news/2020-05/73542 The approval requires 65 libraries (2/3 full members) to admit the libraries. I will provide an update to everyone at the Thursday, June 4th SWAN Quarterly meeting which will be held online (agenda not posted yet). Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Reminder: Fireside Chat 5/26 at 11:00 a.m.

by Aaron Skog

SWAN Libraries-- Just a reminder to please register for SWAN Fireside Chat today 5/26/2020 on May 26, 2020 11:00 AM: https://attendee.gotowebinar.com/register/5870275395376368912 After registering, you will receive a confirmation email containing information about joining the webinar. For those of you that registered in GoToWebinar in advance you would have received an automated email reminder. You can disregard this reminder. 😊 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> • 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Cataloging Users Meeting - Call for Topics

by webmaster＠swanlibraries.net

4 years, 11 months

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COVID-19: May 19 - Join us in the Fireside Chat

by Dawne Tortorella

Please join us for our weekly Fireside Chat today, Tuesday at 11. Register via GoToWebinar<https://attendee.gotowebinar.com/register/3728132075348357903> to join. Our members-only Curbside Planning page<https://support.swanlibraries.net/documentation/72662> organizes all work order request forms to help us coordinate services as you reopen. SWAN is ready to take your PPE orders for contactless pick-up<https://fs8.formsite.com/SWANServices/PPEorder/index.html>. Ginny is coordinating pick-up at SWAN headquarters on Tuesday and Thursday afternoons. As always, if we miss a step or your plans change, reach out via our ticketing system. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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SWAN PPE Online Ordering Now Live

by Aaron Skog

SWAN Library Directors & Administrators- The ability to order some PPE supplies from SWAN is now available online. The order form is now posted for our stock of face shields, masks, gloves, 1 gallon sanitizer, and hand gel. SWAN's PPE page (requires membership login): https://support.swanlibraries.net/documentation/71395 These are for curbside pick up only at SWAN headquarters Tuesdays and Thursdays 12-3pm. You will arrange the pick up date and time within the online order form. This will be contactless pickup-you arrive at the SWAN headquarters foyer and Ginny Blake will have the packed up order waiting for you! There is no mark-up on the pricing-this is volume discounted orders we are breaking down into smaller quantities for you. The library will be invoiced by SWAN in a few weeks for items ordered and picked up. Pricing is listed within the online order form. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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Planned Enterprise Server Maintenance/Downtime on May 26th at 3AM

by Steven Schlewitt

SWAN Member Library Staff, Please be aware, SirsiDynix will be performing planned maintenance of the Enterprise catalog server on Tuesday, May 26th at 3AM, which will require downtime throughout the process. The maintenance is expected to take no longer than an hour, so the impact will be minimal. Should complications arise or any changes occur, we'll include updates on the news post<https://support.swanlibraries.net/news/2020-05/72598>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 11 months

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SWAN Fireside Chat today at 11 - Register at GoToWebinar

by Dawne Tortorella

Please verify that you have registered for the Fireside Chat using the new GoToWebinar registration link. We have moved these session to accommodate the increased attendance. The L2 event has the updated registration link. https://attendee.gotowebinar.com/register/7506123297483245071 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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COVID-19: May 11 Member Update

by Dawne Tortorella

We hope you will join us Tuesday at 11:00 AM for our next Fireside Chat. This session will be hosted in GoToWebinar<https://attendee.gotowebinar.com/register/7506123297483245071>; registration is required to receive a personal login link to the session. Discussion will include sharing curbside service experience, implementation of Unique's Curbside Communicator, and preparing staff to be safe as your library considers limited service and staff functions within your building. Procedures for requesting PPE, procured by SWAN for our members, will be shared. We will also be using a curbside pick-up model with member libraries for these orders. Previous Fireside Chat session recordings, presentations, and chat or Q&A logs are available from the Fireside Chat<https://support.swanlibraries.net/covid-19/fireside-chats> page within our COVID-19<https://support.swanlibraries.net/covid-19> resources. Our COVID-19 pages have been expanded to include Curbside Communicator<https://support.swanlibraries.net/documentation/72168> information, as well as resources shared by Blue Island Public Library and Evergreen Park Public Library who start curbside this week. If you would like to share your plans, local media, or resources, include in a support ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. If your library would like to extend due dates, please complete the webform linked in our COVID-19: Due Date Extension Webform<https://support.swanlibraries.net/news/2020-05/72338>. These requests will be processed as received. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 11 months

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