- SWANcom - swanlibraries.net

SWAN-wide Checkout Limits for Console Game Item Types

by SWAN Communications

4 years, 5 months

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Your Action Required: Removal of 90-Days Expired Temporary Online Cards on 9/1/2021

by SWAN Communications

SWAN Member Library Circulation Staff: Please see our latest news post, Your Action Required: Removal of 90-Days Expired Temporary Online Cards<https://support.swanlibraries.net/news/2021-07/86963> and take a moment to review the expired ONLINE patrons associated with your library via the linked BLUEcloud Analytics report. We will begin removing these expired patron cards on September 1st, so please reach out to these patrons to verify and/or convert their cards if they are to be retained. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years, 5 months

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Diversity, Equity, and Inclusion Subject Heading Updates

by SWAN Communications

4 years, 5 months

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Kanopy Group Discount Information Session

by SWAN Communications

Good afternoon member libraries, Are you interested in purchasing the Kanopy streaming service<https://www.kanopy.com/> for your patrons? SWAN is working with Kanopy to offer a group discount for SWAN libraries. Please join Paula Roman, Senior Account Executive, for an overview of Kanopy's streaming video patron interface and a live Q&A session. This session will not be recorded. If you are interested, please register and plan to attend the live webinar. Register through L2 and Zoom<https://librarylearning.org/event/2021-07-21/kanopy-demonstration-swan-memb…> For questions, email help(a)swanlibraries.net<mailto:help@swanlibraries.net> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

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Cataloging Graphic Novels

by SWAN Communications

4 years, 5 months

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*Correction* EBSCO URLs

by SWAN Communications

Please reference the EBSCO Subscription URLs 2021/2022<https://support.swanlibraries.net/news/2021-07/86846> news post for the noted attachment. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Thursday, July 1, 2021 9:10 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] EBSCO URLs Good morning, Today is the start of the second year of the EBSCO group subscription. If you made changes to your subscriptions, you'll want to update the URLs on your website. The attached sheet contains the links for every library. Scroll across the bottom to find yours. If you have any questions about the subscription, the links, or anything else, please send a help ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thanks so much.

4 years, 5 months

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EBSCO URLs

by SWAN Communications

Good morning, Today is the start of the second year of the EBSCO group subscription. If you made changes to your subscriptions, you'll want to update the URLs on your website. The attached sheet contains the links for every library. Scroll across the bottom to find yours. If you have any questions about the subscription, the links, or anything else, please send a help ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thanks so much.

4 years, 5 months

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Record Index Errors due to Overnight Maintenance Issues 6/29/2021

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Please be aware, last night we countered another abnormal ADUText report, which handles our daily record maintenance and processing. This previously occurred last Wednesday, 6/23/2021. We may encounter record issues throughout the day until SirsiDynix is able to repair the affected records. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. You also may not be able to search certain records via WorkFlows. A workaround for the record searching issue is posted in the Known Issue<https://support.swanlibraries.net/node/86815>. We've escalated this issue to SirsiDynix Support. If you come across affected records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. We'll post additional updates to the Known Issue<https://support.swanlibraries.net/node/86815> as new information becomes available. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years, 5 months

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**RESOLVED** - Indexing errors due to abnormal overnight processing

by SWAN Communications

SWAN Member Library Staff: It appears that the indexing issues that have been persistent throughout the week are now resolved. Our overnight maintenance reports concluded successfully, and the example records that were previously returning errors are now fully searchable. If any search errors occur today, please open a support ticket with examples so we can follow up ASAP. For more information, please refer to the known issue<https://support.swanlibraries.net/node/86732> posted on our support site. Thank you for your continued patience this week! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Ian Nosek Sent: Wednesday, June 23, 2021 7:43 AM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: [SWANcom] 6/23/211 - Indexing errors due to abnormal overnight processing SWAN Member Library Staff: One of our overnight reports that handles our record indexing terminated abnormally. Please be advised that you may encounter record errors or "Heading keys need to be indexed" messages on records that were added/deleted/updated in the past day. We have reached out to SirsiDynix and they are currently investigating. Please refer to the known issue posted on our support site<https://support.swanlibraries.net/node/86732> for more details and updates. Ian Nosek System Administrator, Information Technology & Systems Support ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * 630-326-5886 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

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Indexing Error Update: A Workaround

by SWAN Communications

We are still working closely with SirsiDynix to investigate the indexing errors that are preventing retrieval of certain bibliographic records. Meanwhile, we have come up with a workaround that may help you access some of the affected records. Please see the Known Issue page for further details: Known Issue: Indexing errors due to abnormal overnight processing<https://support.swanlibraries.net/node/86732> Thank you for your patience as we continue to work on this. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

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*Update* SWANcom Email Server Migration on 6/23 - Your Action Needed

by SWAN Communications

If you're seeing this message, you've successfully received a SWANcom from the new server! The migration is now complete. You can update your subscription settings and view the message archive via SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Steven Schlewitt Sent: Wednesday, June 23, 2021 8:08 PM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: [SWANcom] SWANcom Email Server Migration on 6/23 - Your Action Needed SWAN Member Libraries & Information Technology Staff: This evening, SWAN is migrating the SWANcom mail service to a new server. This migration will only disrupt the SWANcom service for a brief period as the server is migrated. No other SWAN services will be impacted. ACTION NEEDED: If you have not already, please whitelist the @list.swanlibraries.net domain and/or swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> in your email client. This will ensure emails from the new server are not routed to spam/junk folders. If you're using Microsoft Outlook, you can do this by right-clicking any SWANcom email message (including this one) and selecting Junk > Never Block Sender's Domain. If you have any questions or suspect you are not receiving SWANcoms following the migration, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Further updates on the migration can be tracked via the support news post<https://support.swanlibraries.net/news/2021-06/86735>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 5 months

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Test 2

by SWAN Communications

Test - please disregard Steven Schlewitt Information Technology & Systems Support Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

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Test email

by For SWAN communication

Test - please disregard Steven Schlewitt Information Technology & Systems Support Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 5 months

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SWAN Board 2021 election results

by Aaron Skog

The election concluded on Monday and after connecting with all of the candidates, we have the final results announced on SWAN Support as a news item. https://support.swanlibraries.net/news/2021-06/86390 I would like to thank those that volunteered to run and special thanks to Stacy Wittmann and Julie Milavec for their time as board members! We are arranging a likely return to in-person board meetings for June 18th or the July 23rd meeting. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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OCLC fiscal year 2022 renewal agreement

by Aaron Skog

To Library Directors & Administrators- The FY22 Illinois State Library/OCLC group services agreements are being sent via email this year. We have learned there is a delay in emailing the agreements. Expect to see your renewal agreements within the next week. As in the past, individual libraries sign the agreement with OCLC and return it to the specified address. SWAN receives the combined invoice for payment. OCLC membership is included in your SWAN membership fees. If you receive an invoice from OCLC, please submit a help ticket with SWAN and attach that invoice. Do not pay the invoice directly. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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SWAN Quarterly Meeting 6/3/21 agenda & packet now posted

by Aaron Skog

Hello SWAN library directors & administrators- The agenda and packet for Thursday's meeting is now available. We have some updates for you on our Aspen Discovery project, our plans for a user record purge, and some of the diversity, equity, and inclusion work underway within our shared catalog. We will also have Diane Foote from ILA join us to provide an update on the ARPA funding as it is shaping up for Illinois. https://support.swanlibraries.net/sites/default/files/meeting/21_06_03/8215… Details on how to attend are listed on the agenda. I will have an email announcement about the SWAN Board election tomorrow. Regards, Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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Final reminder to vote in the SWAN Board election

by Aaron Skog

Hello Library Directors & Administrators- This is a friendly and final reminder to cast your vote in the SWAN Board election that ends on Monday, May 31st at 11:59pm. The login and passcode access were emailed out to all designated voting representatives at SWAN libraries. For those of you that wish to vote and did not get that email, you can click on the myDirectVote link below and chose the "Forgo you login information." https://www.directvote.net/myDV15/Login.aspx?e=1431 Or you can click on the support form to submit a request or start a chat session. https://www.directvote.net/myDV15/support.aspx myDirectVote support will not be available on Monday for the holiday. Thanks to everyone that has a cast a vote so far! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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Cataloging Users meeeting - June 3, 2021 Agenda

by webmaster＠swanlibraries.net

4 years, 6 months

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SWAN & RAILS Delivery closed Monday for Memorial Day

by webmaster＠swanlibraries.net

4 years, 6 months

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Reminder - SWAN Board Election ends May 31st

by Aaron Skog

To SWAN Library Directors & Administrators- Just a reminder to those of you who have not cast your vote yet that the election for the SWAN Board will end on May 31st. The login credentials were sent out today to those of you who have not participated yet-look for the email from the e-ballot system myDirectVote. If you require assistance, please refer to the SWAN Support page dedicated to the board election process. https://support.swanlibraries.net/board-information/85634 If you have additional questions, please contact me directly. Thanks again! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 6 months

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Cataloging User's Meeting - Call for topicsd

by webmaster＠swanlibraries.net

4 years, 7 months

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Days Closed Calendar Review

by Vickie Totton

SWAN Member Library Staff: As libraries approach a return to "regular" hours we want to remind all SWAN libraries to review Days Closed Calendars. Make sure you have entered all scheduled holidays in your calendar including the major holidays. Having these dates in your calendar will ensure you do not have items checked out for those dates. Visit the Days Closed<https://support.swanlibraries.net/documentation/64717> documentation page on the SWAN Support Site for instructions to manage your calendar through WorkFlows. As always, if you would prefer SWAN to manage your calendar simply provide us with the dates you will be closed via help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 7 months

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Library Ideas for ARPA Funding - 5 SWAN Hosted Brainstorming Events

by Aaron Skog

SWAN Library Directors & Administrators- I would like to invite you all to regional meetings to discuss the American Rescue Plan Act (ARPA) and its possible use within your community. You can find out more about these regional meetings and register for them using the SWAN Support news post below. https://support.swanlibraries.net/news/2021-05/86043 I have invited Diane Foote, Executive Director of ILA, to speak at our June 3rd SWAN Quarterly meeting about the dispersal of funds and how libraries can work together. The meeting agenda and packet will be posted next week, but you can get the details for joining the event via the link below. https://support.swanlibraries.net/meeting/82150 Please reach out to me directly if you have any questions! Regards, Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 7 months

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SWAN Notice Dialer for PHONE Notices Go-Live on Tuesday, May 25th

by Steven Schlewitt

SWAN Member Library Staff: Please see our latest news post announcing the launch of the new SWAN Notice Dialer<https://support.swanlibraries.net/news/2021-05/86156>. Beginning May 25th (next Tuesday), the SWAN Notice Dialer will replace the retiring SVA system to provide phone notices to patrons opted-in for the service. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 7 months

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PAUSE - Patron Record Purge

by Dawne Tortorella

Based on member feedback and concern on both the timeline and selection criteria for removal of patron records and long outstanding bills, we have put a pause on the schedule as shared in April. Please see the PAUSE - Patron Record Purge news post<https://support.swanlibraries.net/news/2021-05/86183> and join us online in the SWAN Community Forums. This topic will be on the agenda at the June Quarterly<https://librarylearning.org/event/2021-06-03/swan-quarterly-meeting>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 7 months

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