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Re: SWAN Quarterly Meeting 9/2/21 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators- The DirectVote emails were just sent out. Please look for the email subject "SWAN Quarterly Meeting login information below - Do Not Forward" for the information to vote at the Thursday, September 2nd meeting at 10 a.m. this week. If you are unable to attend and wish to have a voting designee, please contact me directly. I would be able to add the designee individually to the voting system. I am including the meeting information again to this email. The detailed explanation is below. https://support.swanlibraries.net/meeting/82153 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Aaron Skog Sent: Friday, August 27, 2021 12:59 PM To: swancom(a)list.swanlibraries.net Subject: SWAN Quarterly Meeting 9/2/21 agenda & packet now posted Hello SWAN library directors & administrators- The agenda and packet for next week's meeting on Thursday, September 2nd is now available. This meeting will be held virtually. We originally did plan to meet in person but based on the pandemic in our region it makes sense to continue to utilize our ability to meet online. To that end, we will be using a new system for online voting. The meeting next week does include a presentation of a requested consulting expense as recommended by the SWAN Board, and we will bring a budget amendment forward for approval. The expense is outlined in the meeting packet and there will be a presentation and discussion. Here is the meeting link where the packet is posted on SWAN Support's Meetings & Documents page: https://support.swanlibraries.net/meeting/82153 Instructions on how the online voting process works is included in the packet. The vote will take place at the meeting, and it is interactive as well as secure. No one will be able to vote unless they have their individual login and URL. I will be sending out the individual voting logins on Monday next week. We will have an overview and practice vote at the start of the meeting. I hope everyone is doing well, and I look forward to seeing you online next week. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

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Aspen Cohort 1 Kickoff Recording & Configuration Form

by SWAN Communications

Thanks to everyone who attended the Cohort 1 kickoff today. You can view the recording and slides through the SWAN Support Site: https://support.swanlibraries.net/training/87689 Cohort 1 libraries, please complete the Aspen Go-Live & Configuration Form by September 13th. https://fs8.formsite.com/SWANServices/baq1tkc80q/index.html We look forward to seeing you at the upcoming Aspen Admin trainings and the Aspen Office Hours. View the training calendar for upcoming office hours and admin trainings: https://support.swanlibraries.net/meetings-trainings/training-calendar View the pre-recorded Aspen All Staff trainings: https://support.swanlibraries.net/training/87274 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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SWAN Quarterly Meeting 9/2/21 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators- The agenda and packet for next week's meeting on Thursday, September 2nd is now available. This meeting will be held virtually. We originally did plan to meet in person but based on the pandemic in our region it makes sense to continue to utilize our ability to meet online. To that end, we will be using a new system for online voting. The meeting next week does include a presentation of a requested consulting expense as recommended by the SWAN Board, and we will bring a budget amendment forward for approval. The expense is outlined in the meeting packet and there will be a presentation and discussion. Here is the meeting link where the packet is posted on SWAN Support's Meetings & Documents page: https://support.swanlibraries.net/meeting/82153 Instructions on how the online voting process works is included in the packet. The vote will take place at the meeting, and it is interactive as well as secure. No one will be able to vote unless they have their individual login and URL. I will be sending out the individual voting logins on Monday next week. We will have an overview and practice vote at the start of the meeting. I hope everyone is doing well, and I look forward to seeing you online next week. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

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Weeklies 2022

by SWAN Communications

Please see our news article on the 2022 Weeklies<https://support.swanlibraries.net/news/2021-08/87626> serial records. The Weeklies 2022<https://support.swanlibraries.net/documentation/64639> list has been posted to the support site. The serial controls can be transferred to the new records once 2021 issues are no longer expected. See Transferring a Control Record<https://support.swanlibraries.net/documentation/66563>. Quick reminders: * Weeklies use Chronology only, except for the academic journals JAMA and The New England Journal of Medicine. * Do not attach the Consumer Reports Buying Guide to the Consumer Reports serial record. The Buying Guide gets a new monographic record every year. * Do not attach Crain's Book of Lists to Crain's Chicago Business serial record. Crain's Book of Lists also gets a new monographic record every year. As soon as Consumer Reports Buying Guide 2022 and Crain's Book of Lists 2022 are available, we will add the records. If you have any questions, please contact Bibliographic Services. Claudia Nickson Consultant, Bibliographic Services claudia(a)swanlibraries.net<mailto:claudia@swanlibraries.net> * 630-326-7303 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

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Reminder: WorkFlows 3.7.1 Client Update and Completion Survey Due Mon. Aug. 30th

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: Just a quick reminder - the WorkFlows client installations and FormSite survey for your library must be completed by next Monday, August 30th. For full details including a link to check if your library has submitted a completion survey, please visit our news post<https://support.swanlibraries.net/news/2021-08/87344>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Thursday, August 5, 2021 2:53 PM To: swancom(a)list.swanlibraries.net Subject: Reminder: WorkFlows 3.7.1 Client Update and Completion Survey Due Mon. Aug. 30th SWAN Member Libraries & Information Technology Staff: Following last week's upgrade of our Symphony server, the WorkFlows 3.7.1 client installations and FormSite survey for your library must be completed by Monday, August 30th. For additional details and links to the necessary documentation, please see the news post<https://support.swanlibraries.net/news/2021-08/87344>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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Aspen Cohort Assignments

by SWAN Communications

Good morning member libraries, The Aspen cohort assigments are posted on the SWAN support site: https://support.swanlibraries.net/news/2021-08/87562 Please check your assignments, and if you would like to change your library's cohort, contact help(a)swanlibraries.net<mailto:help@swanlibraries.net>. For those of you in Cohort 1, we look forward to seeing you at the August 30th kickoff meeting<https://librarylearning.org/event/2021-08-30/swan-aspen-kickoff-meeting>.

3 years, 8 months

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Aspen Cohort Assignments

by SWAN Communications

The Aspen rollout is fast approaching! The deadline to sign up for your cohort is Monday, August 23rd. You can confirm your cohort on the SWAN support site: https://support.swanlibraries.net/news/2021-08/87562 If you would like to be in Cohort 1, be sure to fill out the form<https://fs8.formsite.com/SWANServices/sgiljvweiu/index.html> before Monday, August 23rd and register for the August 30th kickoff meeting<https://librarylearning.org/event/2021-08-30/swan-aspen-kickoff-meeting>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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SWAN Kanopy Discount Offer Currently 5%

by SWAN Communications

Hello, Kanopy will begin a 5% discount for all SWAN libraries, both current and new subscribers, on September 1, 2021. The following libraries will receive the discount: * Alsip-Merrionette Park Public Library District * Batavia Public Library District * Bellwood Public Library * Berwyn Public Library * Bloomingdale Public Library * Blue Island Public Library * Bridgeview Public Library * Linda Sokol Francis Brookfield Library * Calumet City Public Library * Chicago Ridge Public Library * Clarendon Hills Public Library * Crete Public Library District * Eisenhower Public Library District * Forest Park Public Library * Franklin Park Public Library District * Geneva Public Library District * Glen Ellyn Public Library * Glenside Public Library * Glenwood-Lynwood Public Library District * Green Hills Public Library District * Hillside Public Library * Hinsdale Public Library * Homewood Public Library District * Indian Prairie Public Library District * Itasca Community Library * La Grange Park Public Library District * La Grange Public Library * Lansing Public Library * Lyons Public Library * Matteson Area Public Library District * Maywood Public Library District * Melrose Park Public Library * Messenger Public Library of North Aurora * Oak Brook Public Library * Oak Lawn Public Library * Oak Park Public Library * Palos Park Public Library * Park Forest Public Library * River Forest Public Library * Roselle Public Library * St Charles Public Library * Thomas Ford Memorial Library * Tinley Park Public Library * Villa Park Public Library * Westchester Public Library * Westmont Public Library * Wood Dale Public Library District * Woodridge Public Library * Worth Public Library District Discount Details The amount new subscribers have committed is $41,894 and is short of the $50,001 required to get the 10%. If more libraries sign on throughout the subscription period (September 1, 2021 - August 31, 2022) and reach the $50,001 threshold, all subscribers will receive a 10% discount. If we reach $100,001, we will receive a 15% discount. Next Steps We will email the paperwork to the new subscribers starting today. If you are still interested in Kanopy throughout the year, please let us know by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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EBSCO training

by SWAN Communications

Hello, EBSCO offers training on NoveList Select, NoveList Plus, Library Aware, and the Core Collections Set starting August 19th. The training is live and led by EBSCO. You can find the registration and calendar of live courses on the EBSCO blog. https://www.ebsco.com/blogs/novelist/make-most-your-novelist-product-subscr… SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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Planned Enterprise Server Maintenance/Downtime on Tues, Aug 10 2021 at 11:00 p.m.

by SWAN Communications

SirsiDynix will be performing planned maintenance on the Enterprise catalog server on Tuesday, August 10th at 11:00 p.m. This maintenance will require intermittent downtime throughout the process and is expected to take no longer than an hour. We'll be posting a banner to Enterprise to alert patrons. Unless complications arise, no further communication will be issued for this outage. Please visit the news post<https://support.swanlibraries.net/news/2021-08/87427> for the latest updates, if applicable. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

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Maywood Public Library District Reopening

by SWAN Communications

SWAN Member Libraries, The Maywood Public Library District will be reopening Monday August 9, items will be routing to MWS. For more information see the News Article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

3 years, 9 months

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Last day to sign up for the Kanopy group discount

by SWAN Communications

Good morning member libraries, If your library is interested in subscribing to Kanopy sometime this year, please sign up to participate in the SWAN Kanopy group discount. So far, we have 11 new libraries that have signed up. If we reach a $50,001 added commitment all libraries (including libraries already subscribed to Kanopy) will receive a 10% discount. Currently we are at $40,000 in added commitment. See the news post on the SWAN support site for additional details, pricing, and how to sign up: https://support.swanlibraries.net/news/2021-07/87199 If you have questions, please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Note: If you have contacted Robin Hofstetter directly, please note they are out of the office until Monday. Be sure to contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> and SWAN staff will be happy to answer any and all questions before the form closes. Have a good weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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Register for the Aspen kickoff and trainings

by SWAN Communications

Good afternoon member libraries, If your library is planning to participate in the first cohort of Aspen trainings, you can now register in L2 for the kickoff meeting, office hours, and Aspen Admin training sessions. Note: The Aspen Admin trainings for Purchase Suggestions and Record Grouping have changed, so please update your calendars if you plan to attend those sessions. If you haven't already, sign up for your cohort <https://fs8.formsite.com/SWANServices/sgiljvweiu/index.html> by Monday, August 23rd. See the news post for dates and registration links: https://support.swanlibraries.net/news/2021-08/87345 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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Reminder: WorkFlows 3.7.1 Client Update and Completion Survey Due Mon. Aug. 30th

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: Following last week's upgrade of our Symphony server, the WorkFlows 3.7.1 client installations and FormSite survey for your library must be completed by Monday, August 30th. For additional details and links to the necessary documentation, please see the news post<https://support.swanlibraries.net/news/2021-08/87344>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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Removal of Bills 10+ years inactive and less than $100 in total - begins August 17

by SWAN Communications

Please see our News Post: Removal of Bills 10+ Years Old (less than $100 in total)<https://support.swanlibraries.net/news/2021-08/87313> for an update on our next steps in patron record management. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 9 months

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Register now for Web Accessibility Fundamentals for Libraries

by SWAN Communications

SWAN Member Libraries, Are you aware of how people with disabilities use the library catalog and library web apps? Please join SWAN and Deque<https://www.deque.com/> on September 21st via Zoom to learn about web accessibility. In this one-hour webinar, you will learn how web accessibility is defined, what inclusive design looks like, and how to ask vendors about the accessibility of the products you purchase for your library collections. The webinar is open to everyone, and we especially encourage anyone who is an administrator to the Aspen catalog, designing a library website, or making purchasing decisions for your electronic resources to join. Register on L2 for Web Accessibility Fundamentals for Libraries<https://librarylearning.org/event/2021-09-21/web-accessibility-fundamentals…> Deque will send a Zoom link for access closer to the webinar date. This webinar will not be recorded so please plan to attend in person. This webinar was funded by the RAILS Equity, Diversity, and Inclusion Grant. Please check out the support page dedicated to Accessibility for the Catalog and Databases<https://support.swanlibraries.net/documentation/66941> for more info about SWAN and web accessibility. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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BlueCloud Analytics log in issue

by SWAN Communications

Users are unable to log in to BlueCloud Analytics. Please see the known issue<https://support.swanlibraries.net/issue/87311> on our support site for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

3 years, 9 months

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Deadline for SWAN Kanopy Discount Offer - Friday, August 6th

by SWAN Communications

Good morning, The deadline to sign up for the SWAN Kanopy Discount Offer is this Friday, August 6th. Details and the form to sign up are on the support site. https://support.swanlibraries.net/news/2021-07/87199 If you have questions, please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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Reminder: Sign up for Aspen go-live and training

by SWAN Communications

Good afternoon member libraries, If you have not already, please indicate your preference for your Aspen go-live dates and training. SWAN is offering two cohorts: Cohort 1 will a go live in October 2021 and Cohort 2 will go live in March 2022. More information and a link to the cohort sign-up form are on the SWAN support site: https://support.swanlibraries.net/news/2021-07/86830 Registration is now available on L2 for the August 30th kickoff meeting (online through Zoom). If your library plans to participate in Cohort 1, your Aspen contact(s) should register to attend: https://librarylearning.org/event/2021-08-30/swan-aspen-kickoff-meeting SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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Aspen upgrade tonight 8/2/2021

by SWAN Communications

3 years, 9 months

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*Concluded Successfully* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM

by SWAN Communications

Essential overnight maintenance reports have completed and we've reenabled the library VPN connections, so the Symphony/WorkFlows server is now accessible. Please refer to our updated news post<https://support.swanlibraries.net/news/2021-06/86416> for important next steps. Should any significant issues arise relating to the upgrade we'll post them to our known issues<https://support.swanlibraries.net/help/known-issues>. Thank you for your patience throughout the upgrade process. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Wednesday, July 28, 2021 5:53 AM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: *Update* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM We've completed the server upgrade, but regularly scheduled overnight maintenance reports are still running, so the server will remain offline for at least two more hours until they complete. For the latest updates and info, please check the news post<https://support.swanlibraries.net/news/2021-06/86416>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Tuesday, July 27, 2021 4:15 PM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>> Subject: *Reminder* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM SWAN Member Libraries & Information Technology Staff: Just a quick reminder that the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416> are scheduled to begin tomorrow morning (July 28th) at 1:00AM. Watch for our "all clear" SWANcom tomorrow morning and updates to the news post. For a rundown of new features and how to install the latest WorkFlows client<https://support.swanlibraries.net/documentation/64760>, be sure to watch the recorded webinar<https://support.swanlibraries.net/tutorial/87026>. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Thursday, June 17, 2021 4:56 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM SWAN Member Libraries & Information Technology Staff: Please see our latest news post regarding the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416>, scheduled for Wednesday, July 28th at 1:00AM. Note that we'll also be holding a GoToMeeting on July 14th<https://librarylearning.org/event/2021-07-14/swan-member-update-symphonywor…> to detail some new features included in the upgrade and review the WorkFlows client update process. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

3 years, 9 months

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*Update* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM

by SWAN Communications

We've completed the server upgrade, but regularly scheduled overnight maintenance reports are still running, so the server will remain offline for at least two more hours until they complete. For the latest updates and info, please check the news post<https://support.swanlibraries.net/news/2021-06/86416>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Tuesday, July 27, 2021 4:15 PM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: *Reminder* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM SWAN Member Libraries & Information Technology Staff: Just a quick reminder that the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416> are scheduled to begin tomorrow morning (July 28th) at 1:00AM. Watch for our "all clear" SWANcom tomorrow morning and updates to the news post. For a rundown of new features and how to install the latest WorkFlows client<https://support.swanlibraries.net/documentation/64760>, be sure to watch the recorded webinar<https://support.swanlibraries.net/tutorial/87026>. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Thursday, June 17, 2021 4:56 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM SWAN Member Libraries & Information Technology Staff: Please see our latest news post regarding the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416>, scheduled for Wednesday, July 28th at 1:00AM. Note that we'll also be holding a GoToMeeting on July 14th<https://librarylearning.org/event/2021-07-14/swan-member-update-symphonywor…> to detail some new features included in the upgrade and review the WorkFlows client update process. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

3 years, 9 months

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*Reminder* Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: Just a quick reminder that the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416> are scheduled to begin tomorrow morning (July 28th) at 1:00AM. Watch for our "all clear" SWANcom tomorrow morning and updates to the news post. For a rundown of new features and how to install the latest WorkFlows client<https://support.swanlibraries.net/documentation/64760>, be sure to watch the recorded webinar<https://support.swanlibraries.net/tutorial/87026>. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Thursday, June 17, 2021 4:56 PM To: swancom(a)list.swanlibraries.net Subject: Symphony 3.7.1 Upgrade & Scheduled Downtime on July 28th 2021 at 1:00AM SWAN Member Libraries & Information Technology Staff: Please see our latest news post regarding the Symphony 3.7.1 upgrade and associated downtime<https://support.swanlibraries.net/news/2021-06/86416>, scheduled for Wednesday, July 28th at 1:00AM. Note that we'll also be holding a GoToMeeting on July 14th<https://librarylearning.org/event/2021-07-14/swan-member-update-symphonywor…> to detail some new features included in the upgrade and review the WorkFlows client update process. If you have any questions or concerns about the upgrade, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

3 years, 9 months

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Sign up for the Aspen rollout

by SWAN Communications

The Aspen rollout begins August 30th - please sign up by Monday, August 23rd for your preferred training cohort and go-live dates. Sign up form and training schedule are on the SWAN support site: https://support.swanlibraries.net/news/2021-07/86830

3 years, 9 months

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Kanopy Discount Offer

by SWAN Communications

SWAN Member Libraries, Please see the News Post<https://support.swanlibraries.net/news/2021-07/87199> on the SWAN Support Site about the discount offer from Kanopy. Please send your questions to help(a)swanlibraries.net<mailto:help@swanlibraries.net> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

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